Summary
Overview
Work History
Education
Skills
Timeline
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Maris Adkins

Greenville

Summary

A hard worker with a proven track record at jobs, demonstrating exceptional leadership and communication skills. Excelled in fast-paced environments, enhancing customer satisfaction and resolving conflicts efficiently. Skilled in POS systems and maintaining high hygiene standards, contributing to a positive dining experience. Collaborated effectively with teams to exceed service goals.

Overview

5
5
years of professional experience

Work History

Server

Texas Roadhouse Restaurant
10.2023 - 09.2024
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Answered customers' questions, recommended items, and recorded order information.

Crew Member

Firehouse Subs
06.2019 - 08.2023
  • Cleaned and maintained all areas of the restaurant to promote a clean image.
  • Prepared subs/salads
  • Trained new team members on procedures, customer service, and sales techniques.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.
  • Prepared products following restaurant, health, and safety standards and procedures.

Crew Member

Mod Pizza
11.2022 - 07.2023
  • Prepared pizzas/salads
  • Worked on a dough machine and used a brick oven
  • Collaborated with team members to complete orders.
  • Communicated with customers constantly
  • Worked a register and handled money
  • Cleaned restaurant

Education

Bachelor of Science - Biology

East Carolina University
Greenville, North Carolina
06.2026

High School Diploma -

Jack Britt High School
Fayetteville, North Carolina
06.2023

Skills

  • Great communication skills
  • Fast learner
  • Good customer service skills
  • Leadership skills
  • Teamwork skills
  • Conflict resolution

Timeline

Server

Texas Roadhouse Restaurant
10.2023 - 09.2024

Crew Member

Mod Pizza
11.2022 - 07.2023

Crew Member

Firehouse Subs
06.2019 - 08.2023

Bachelor of Science - Biology

East Carolina University

High School Diploma -

Jack Britt High School

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Maris Adkins