Maris Adkins
Greenville
Summary
A hard worker with a proven track record at jobs, demonstrating exceptional leadership and communication skills. Excelled in fast-paced environments, enhancing customer satisfaction and resolving conflicts efficiently. Skilled in POS systems and maintaining high hygiene standards, contributing to a positive dining experience. Collaborated effectively with teams to exceed service goals.
Overview
5
5
years of professional experience
Work History
Server
Texas Roadhouse Restaurant
10.2023 - 09.2024
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions, recommended items, and recorded order information.
Crew Member
Firehouse Subs
06.2019 - 08.2023
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Prepared subs/salads
- Trained new team members on procedures, customer service, and sales techniques.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Prepared products following restaurant, health, and safety standards and procedures.
Crew Member
Mod Pizza
11.2022 - 07.2023
- Prepared pizzas/salads
- Worked on a dough machine and used a brick oven
- Collaborated with team members to complete orders.
- Communicated with customers constantly
- Worked a register and handled money
- Cleaned restaurant
Education
Bachelor of Science - Biology
East Carolina University
Greenville, North Carolina 06.2026
High School Diploma -
Jack Britt High School
Fayetteville, North Carolina06.2023
Skills
- Great communication skills
- Fast learner
- Good customer service skills
- Leadership skills
- Teamwork skills
- Conflict resolution
Timeline
Server
Texas Roadhouse Restaurant
10.2023 - 09.2024
Crew Member
Mod Pizza
11.2022 - 07.2023
Crew Member
Firehouse Subs
06.2019 - 08.2023
Bachelor of Science - Biology
East Carolina University
High School Diploma -
Jack Britt High School
Similar Profiles
Iteria LaRueIteria LaRue
Server at Texas Roadhouse RestaurantServer at Texas Roadhouse Restaurant
Jeffrey ScottJeffrey Scott
Managing Partner at Texas Roadhouse RestaurantManaging Partner at Texas Roadhouse Restaurant
Jonathan MedinaJonathan Medina
Server Assistant at Texas Roadhouse RestaurantServer Assistant at Texas Roadhouse Restaurant