Summary
Overview
Work history
Education
Skills
Interests
Languages
Certification
Timeline
Generic

Marion Ofori

Manchester,UK

Summary

Knowledgeable individual seeks opportunity in specialist role to deliver subject insight for improved team understanding. Educates and engages using excellent interpersonal skills for informed decision-making. Flexible and responsive for adaptable services tailored to business needs.

Overview

4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Specialist

Apple Inc
Manchester, Greater Manchester
09.2023 - Current
  • Improved specialism expertise through regular training and development.
  • Built relationships internally and externally to progress business growth.
  • Delivering outstanding client experiences, offering knowledgeable counsel on Apple's extensive product ecosystem, and contributing to the team's overall success are the main focuses of my job
  • Acted as a trusted advisor by informing clients about Apple products and services such as iCloud, Apple Music, AppleCare, and software programmes like Pages, Numbers, and Keynote
  • Effectively identifying and fixing hardware and software problems, frequently on the spot, to improve customer satisfaction and speed up service times.

Domestic Assistant

Northampton General Hospital, NHS
Northampton, Northamptonshire
06.2021 - 01.2023
  • Maintained a prominent level of cleanliness in wards including patient rooms, hallways, and communal areas, demonstrating strong attention to detail, whilst providing a professional and quality service
  • Provided secure environments for residents and staff, practising safe systems of work and strictly adhering to COSHH regulations.
  • Provided excellent customer service by assisting patients and their families with any requests or questions, demonstrating a willingness to go beyond to support others.
  • Maintained high levels of resident satisfaction, promptly reporting feedback and complaints to management.
  • Thoroughly cleaned and sanitised communal areas in line with health and safety standards.

Events People

Event Services
Northampton
07.2019 - 01.2021
  • As an SIA security, I maintained a safe and secure environment by identifying any anti-social behaviour, theft, and criminal activities as standards in the industry were of high quality.
  • Communication was key with clients, team members and the public to guarantee an efficient operation of security measures.
  • As a cash handling staff, I processed an average of 100 transactions per hour during peak periods, highlighting strong time management skills and developing effective communication skills to ensure smooth transactions and resolve any issues that arose.
  • As a traffic management operative, I successfully identified and resolved traffic related problems, such as accidents, road closures and detours resulting in a smooth flow of traffic and minimal disruptions.

Education

Bachelor of Arts - International Business Management

Manchester Metropolitan University
Manchester
09.2021 -

A-Levels -

Northampton Academy Sixth Form
Northampton, Northamptonshire
09.2019 - 06.2021

GCSEs -

Northampton Academy Secondary School
Northampton, Northamptonshire
09.2015 - 06.2019

Skills

  • Outstanding communication
  • Cash management
  • Technical Support
  • Problem solving
  • MS Excel, PowerPoint, Word

Interests

Dance, Basketball, Swimming, Gym & Fitness, Organising Events, Networking, Personal Development

Languages

English
Fluent
Italian
Fluent
Ghanaian/Twi
Fluent

Certification

JPMorgan Investment Banking Virtual Experience Program on Forage – June 8th, 2023

Conducted market research, provided investment recommendations, and capital-raising services to clients. Assisting with mergers and acquisitions, capital market transactions, corporate finance, and financial advisory services.

Timeline

Specialist

Apple Inc
09.2023 - Current

Bachelor of Arts - International Business Management

Manchester Metropolitan University
09.2021 -

Domestic Assistant

Northampton General Hospital, NHS
06.2021 - 01.2023

A-Levels -

Northampton Academy Sixth Form
09.2019 - 06.2021

Events People

Event Services
07.2019 - 01.2021

GCSEs -

Northampton Academy Secondary School
09.2015 - 06.2019

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Marion Ofori