Marion Davidson

Main duty is to provide a high quality cleaning service within the medical practice and in line with National Health Service guidelines.

My role involves cleaning all floors, furniture, fixtures, fittings and glassware.

I have to ensure the safe disposal of clinical and non clinical waste

Move furniture and equipment subject to risk assessment to enable effective access for through cleaning

maintain adequate stocks of cleaning materials, consumables and requesting further supplies from practice manager

Have to ensure building security measures are undertaken, eg making sure dispensary is double locked and that the doors are locked and alarms are unset and set accordingly

Worked the summer season 2025 and worked as part of a team to ensure the smooth running of daily operations of the vessel.

Ensured safety procedures were followed at all times by helping to direct vehicles and passengers embarking/disembarking the vessel. I always spoke to staff and passengers in a friendly manner and resolved any concerns as best as I could. An email was sent to the area manager commending my friendly nature and pleasant interaction with customers.

I worked effectively as part of a team and got on well with my colleagues both shore side and the crew of the boat too. I completed the majority of the courses required with just two that weren't able to be rescheduled within the timeframe of my seasonal contract.

• Delivered exceptional service for increased customer loyalty.
• Multitasked between calls and administrative tasks effectively during peak hours.
• Fostered positive relationships with clients through regular follow-ups and updates.
• Maintained high level of product knowledge to assist customers effectively.
• Managed challenging situations, achieved smooth resolutions.
• Enhanced customer satisfaction by resolving queries efficiently.
• Established rapport with potential customers to enhance sales growth.
• Coordinated order processing and shipment tracking, achieving accurate and timely deliveries.
• Processed and issued refunds, exchanges and credit notes, providing tailored solutions to customer issues.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Consistently arrived at work on time and ready to start immediately.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Cleaned work areas and equipment to maintain faultless hygiene standards.
• Improved efficiency and productivity by acquiring new skills.
• Oversaw daily operations to achieve high productivity levels.
• Undertook regular professional development training to stay updated on lifesaving techniques.
• Taught swimming lessons to improve participants' abilities.
• Maintained order in swimming areas with effective rule enforcement.
• Performed routine maintenance tasks for clean and safe facilities.
• Maximised customer satisfaction by greeting guests with courtesy, resolving issues promptly and with enthusiasm.
• Consistently checked water temperatures, pH and chlorine levels to safeguard swimmers' health.