Marioara Albulescu
Beaconsfield,Buckinghamshire
Summary
Dedicated and highly skilled professional with a strong background in hospitality and childcare. Demonstrates impeccable standards of cleanliness, superior organisation, and efficient time management. Proficient in specialised cleaning techniques, household equipment operation, and cooking. Known for resilience under stress, consistency in service, and effective multitasking. Committed to maintaining professional discretion and adherence to protocols while delivering exceptional customer service. Career goal: To leverage extensive skills in a challenging role within a dynamic environment.
Overview
2020
2020
years of professional experience
13
13
years of post-secondary education
Work history
Housekeeper
Crowne Plaza
Gerrards Cross, Buckinghamshire
05.2019 - 12.2019
- Cleaned and maintained guest rooms and common areas to ensure high standards of cleanliness and hygiene. 2.Organised and restocked cleaning supplies to ensure efficient workflow during shifts. 3.Assisted in laundry services, managing sorting, washing, and folding of linens and towels. 4.Responded to guest requests promptly, ensuring satisfaction with housekeeping services provided. 5.Removed waste and recycling materials regularly to maintain a tidy environment in all areas. 6.Collaborated with team members to uphold cleanliness standards and improve operational efficiency. 7.Conducted deep cleaning tasks as required, paying attention to detail in all assigned areas. 8.Trained new staff on cleaning protocols and safety procedures to enhance team performance.
- Managed laundry process, washing, drying, folding clothes; keeping wardrobe tidy.
- Completed deep cleaning tasks resulting in a germ-free environment.
- Maintained high hygiene standards for improved living conditions.
- Meet guests' needs by delivering top-notch hospitality services during their stay.
Estate agent
CASA 2000
01.2008 - 12.2017
- Assisted clients in navigating property listings and arranging viewings to enhance client satisfaction.
- Coordinated property marketing efforts through social media platforms and traditional advertising channels to increase visibility.
- Conducted market research to identify trends and provide clients with informed advice on property investments.
- Prepared comprehensive property reports detailing features and benefits to aid clients in decision-making processes.
- Facilitated negotiations between buyers and sellers to ensure successful transactions and maintain positive relationships.
- Organised open house events to showcase properties and attract potential buyers within the local community.
- Scheduled viewings for interested buyers, showcasing the best features of each property.
Showroom assistant
SERICO
Bucharest, Romania
12.1995 - 11.2007
- Assisted customers in selecting products and services that met their needs.
- Maintained a clean and organised showroom environment to enhance customer experience.
- Collaborated with team members to ensure timely restocking of merchandise on display.
- Handled customer inquiries and provided detailed information about product features.
- Monitored inventory levels and reported discrepancies to management for resolution.
- Trained new staff on showroom procedures and customer service best practices.
- Supported promotional events by setting up displays and facilitating customer engagement.
- Prepared daily reports on showroom activities for management review.
- Developed strong relationships with customers to foster loyalty and repeat business.
Cashier
Carpatin
Bucharest, Romania
02.1993 - 12.1995
- Processed customer transactions accurately whilst providing excellent service to enhance satisfaction.
- Assisted in maintaining cleanliness and organisation of checkout area to ensure a pleasant shopping environment.
- Handled customer queries and complaints effectively to promote positive shopping experiences.
- Collaborated with team members to streamline checkout procedures and reduce waiting times for customers.
Estate agent
CASA 2000
Bucharest, Romania
Education
A-Levels - Carpentry
PIPERA
Bucharest, Romania 09.1988 - 06.1991
GCSEs - Primary and seconday school
Pipera
Bucharest, Romania 09.1983 - 06.1993
Skills
- Professional discretion
- Superior organisation
- Efficient time management
- Specialised cleaning
- Strong initiative
- Resilience under stress
- Consistency in service
- Effective multitasking
- Adherence to protocols
- Cooking proficiency
- Household equipment operation
- Proactive attitude
- Impeccable standards of cleanliness
- Customer Service
- Professional appearance
- Mopping and buffing floors
- Childcare experience
- Steam cleaning
- Hospitality background
Timeline
Housekeeper
Crowne Plaza
05.2019 - 12.2019
Estate agent
CASA 2000
01.2008 - 12.2017
Showroom assistant
SERICO
12.1995 - 11.2007
Cashier
Carpatin
02.1993 - 12.1995
A-Levels - Carpentry
PIPERA
09.1988 - 06.1991
GCSEs - Primary and seconday school
Pipera
09.1983 - 06.1993
Estate agent
CASA 2000