
Experienced professional with a focus on coaching and personal development. Transform teams and individuals through tailored strategies and motivational techniques. Leverage strong communication and problem-solving skills to foster growth and achieve organizational goals. Active community volunteer since 2021, supporting and organizing local outreach events, educational initiatives, family programs, and community festivals.
- Provided consultative support to Students and Teachers regarding bullying prevention.
- Organized and maintained Excel spreadsheets for tracking student information.
- Classroom presentations on anti-bullying.
- Translated for Spanish-speaking students to ensure equitable service.
- Provided consultative support to members via phone, chat, and email regarding financial products and services.
- Assisted with marketing initiatives, including the creation of promotional flyers.
- Supported security policy updates and assisted with wire transfer documentation and procedures.
- Mentored and trained new employees on company systems and best practices.
- Delivered individualized behaviour therapy using Applied Behaviour Analysis (ABA) techniques
- Collaborated with clinical staff to implement and refine personalized client goals
- Recorded and analysed data to track progress and inform treatment strategies
- Built compassionate and trust-based relationships with clients and families
- Compiled and organized employee records and documentation
- Supported ad hoc HR projects and administrative tasks
- Ensured adherence to employment laws, minimising legal risks.
- Handled correspondence between departments improving internal communication.
- Bilingual Communication
- Microsoft Excel & Data Management
- Administrative Support
- Training & Staff Development