Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
RegisteredNurse

Marilyn Ndubi

Notthingham,Nottinghamshire

Summary

Experienced in one-to-one and group support with focus on service user participation. Provides empathetic emotional, physical and personal care to suit individual requirements. Works with compassion and care to meet client individualised needs. Demonstrates initiative and remains calm under pressure in changing and challenging situations. Please provide more information on what you would like me to summarize.

Overview

8
8
years of professional experience
1
1
Certification

Work history

Senior Care Worker

Break Barriers
Nottingham, Nottinghamshire
06.2023 - Current
  • Established amiable relationships with service users on personal level using active listening and interpersonal skills to establish meaningful rapport.
  • Established detailed, clear, accurate records and communication systems pertaining to clinical and care delivery.
  • Administrating medication
  • Upheld stipulated practices to promote dignity and safety of individual clients in different locations in Nottingham.
  • Stringently assessing, monitoring and reviewing daily processes to identify and address opportunities for improvement or change.
  • Supported, guided and empowered service users to achieve their optimal capabilities.
  • Provided personal hygiene assistance, consistently with a focus on user comfort, dignity and respect.
  • Upheld nationally care standards.

Shop Manager

Soap & Stuff
Kenya, Kenya
02.2022 - 12.2022
  • Participated in the start-up and opening of the new store
  • Participated in the evaluation of the safety and security measures installed within the shop with a focus on consumers and staff
  • Fostered robust relationships with customers/clients to enhance the development of trust-based relation to establish customer retention
  • Trained five employees and created schedules to align coverage with forecasted demands
  • Worked extra hours and implemented a flexible schedule to cater to the shop demands
  • Listened to customer needs and preferences, then implemented feedback to deliver an improved targeted, tailored service
  • Resolved customer issues using effective conflict resolution and problem-solving skills based on a swift, calm, friendly and supportive approach
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales

Addiction Coach

Self-Employed
Nairobi, Kenya
01.2019 - 12.2022
  • Developed professional relationships with referring agencies to improve communication related to intakes
  • Demonstrated perpetual respect, confidentiality, privacy and integrity independent of service users' circumstance
  • Promoted service user's choice autonomy through encouragement of user participation in recovery care plan
  • Observed and recorded service user's progress and used these outcomes in discussions with the service to gauge progress, assess need for change and make necessary adjustments
  • Collaborated with physicians to determined effective combination of therapy, medical treatments for clients in recovery, discussed the suggested approach to the service users for their participation and input
  • Monitored and documented progress towards the service user's articulated goals
  • Defined limitation of service by engaging health care professionals such as therapists, mental health experts, dieticians specific to the service user's needs
  • Consistently enrolled in relevant courses for personal development

Volunteer Worker

Judah Healing Center
Rift Valley, Kajiado
07.2015 - 12.2021
  • Demonstrated respect, willingness, and friendliness to help wherever needed
  • Obtained recent medical information, weight, height and vital signs to aid care planning
  • Developed strong, trusting relationships with clients through offering continuous support and worked to deliver the best possible care: intentional compassionate conversations to understand their needs and promote their self worth
  • Monitored client progress, identifying and proactively addressing obstacles hindering recovery.
  • Provided care to clients following detailed care and rehabilitation plans.
  • Handled service users concerns quickly, assessed the urgency and escalated major issues, immediately, to the nurse/matron/doctor on duty
  • Worked flexible hours across night, weekend, and holiday shifts and maintained an excellent punctuality record
  • Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
  • Used clinical and behavioural knowledge to maintain safety during crisis moments.
  • Worked with compassion and empathy to engage people from diverse backgrounds.

Education

Bachelor of Science - Business Administration

United States International University - Africa

Care Certificate - Health

Caredemy
United Kingdom/Online
03.2023 - 04.2023

Skills

  • Companionship and Emotional support
  • Record Keeping
  • Administering Medication
  • Safeguarding Knowledge
  • Person-Centred Care
  • Spirituality
  • Moving and handling
  • Meal preparation
  • Computer Literacy: Microsoft Word, Excel, PowerPoint, internet savvy
  • Supporting personal needs
  • Compassionate
  • Resilient
  • Wheel Chair transfer
  • Rotunda transfer
  • Hoist transfers

Certification

NdubiMutsune

  • Care Certificate: 15 standards
  • 25 Independent Care Courses: including Safeguarding, Fluid and Nutrition, Confidentiality, Dignity, Ulcer maintenance among others

Languages

English
Fluent

Timeline

Senior Care Worker

Break Barriers
06.2023 - Current

Care Certificate - Health

Caredemy
03.2023 - 04.2023

Shop Manager

Soap & Stuff
02.2022 - 12.2022

Addiction Coach

Self-Employed
01.2019 - 12.2022

Volunteer Worker

Judah Healing Center
07.2015 - 12.2021

Bachelor of Science - Business Administration

United States International University - Africa

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Marilyn Ndubi