Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Marija Osipenkaite

Sale,Cheshire

Summary

A highly skilled, enthusiastic, hard-working and detail-oriented professional with over 10 years of experience in hospitality and management. I love leading and being part of a team and can interact effectively with people at all levels by fostering a positive, personable approach, as well as working effectively solo given my experience of operations management.

Overview

11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Coffee Lead

ISS Facility Services Ltd
Knutsford, Cheshire
2023.03 - Current

Managing two coffee shops in Barclays Technology Campus Radbroke.

  • Helped to plan the opening of the new coffee shop in the campus and trained the staff to use new coffee shop equipm
  • Monitoring and maintaining inventory and equipment.
  • Identifying strategies to increase revenue.
  • Creating seasonal specials and new menu items, designing POS and menus.
  • Ensuring baristas are following company policies and procedures.
  • Recording near hits and accidents in order to maintain safe working environment.
  • Ensuring the stock take, ordering and training are done in time and up to the highest standard.

Events Manager

Seed Talks Ltd
Sheffield, South Yorkshire
2022.08 - 2023.03
  • Ensuring that the venue is set up professionally.
  • Assisting the speaker in setting up and running the talk.
  • Managing onsite staff and event assistants.
  • Delivering a good customer experience.

Barista

Depot Bakery: Coach House
Sheffield, South Yorkshire
2022.08 - 2023.02

A temporary job while I was looking for a full time position in Manchester for my relocation.

Managing Director

Eleven Coffee
Sheffield, South Yorkshire
2021.10 - 2022.09

Myself and my silent business partner opened a coffee shop called Eleven Coffee in December 2021. I have been solely running the business since then.

  • Solely project managed the opening and day to day running of the cafe.
  • Coordinated construction planning, material resources and staff scheduling for a number of simultaneous jobs leading up to the opening of the cafe.
  • Attended barista training with our suppliers to increase knowledge and skills.
  • Developed food and drink menus and chose the suppliers.
  • Managed coffee shop finances, including payroll, budgets, expenses, storing all data for organisation purposes.

Area Operations Manager

Harrington Investments Ltd
Sheffield, South Yorkshire
2019.01 - 2021.10

Operations Manager across three Sheffield sites - Old Workshop, Beer Engine and Tramshed Bar&Kitchen.

  • Recruited, hired and trained a number of new employees for front of house and back of house roles.
  • Project managed re opening of all three sites after Covid 19 lock downs. Scheduled staff for simultaneous jobs, developed drink menus, priced menu items, programmed and launched new Epos.
  • Oversaw financial management activities including accounting and payroll.
  • Administered accounts payable and accounts receivable functions, daily cash reconciliation, sales reporting, invoicing and budget management.
  • Ordered craft beers for all three venues working closely with wholesale suppliers.
  • Managed social media accounts for all three sites.
  • Oversaw maintenance of all three sites.

General Manager

The Old Workshop
Sheffield, South Yorkshire
2017.06 - 2019.01
  • Staff management including writing rotas, recruiting, training and providing feedback.
  • Working to targets including GP, Staff costs and Sales.
  • Ensuring key aspects of the venue are monitored to maintain high quality of service.
  • Oversaw bar inventory, restocked supplies and placed orders.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each week.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.

Restaurant Waitress

The Bhaji Shop - Thali Cafe
Sheffield, South Yorkshire
2016.05 - 2017.05

Floor Manager

Tamper Coffee: Sellers Wheel
Sheffield, South Yorkshire
2015.09 - 2016.04

Restaurant Waitress

Pizza East Shoreditch - Soho House
Sheffield, South Yorkshire
2014.09 - 2015.08

Successfully completed work placement in one of the busiest restaurants in Shoreditch, London as part of my degree.

Floor Supervisor

Tamper Coffee: Sellers Wheel
Sheffield, South Yorkshire
2013.08 - 2014.09

Coffee Shop Assistant

Tamper Coffee: Westfield Terrace
Sheffield, South Yorkshire
2013.02 - 2014.04

Education

Bachelor of Science - Hospitality Business Management with Culinary Arts

Sheffield Hallam University
Sheffield
2012.09 - 2016.09

A-Levels -

Azuolynas Gymnasium
Klaipeda, Lithuania
2001.04 - /2012

Smelte Secondary School
Klaipeda, Lithuania
2001.04 - /2008

Skills

  • Staff training, development and performance evaluations
  • Excellent organisational and time keeping skill
  • Purchasing, planning and inventory control
  • Good at stress management and able to work under pressure
  • Staff management, leadership, motivation and issue and conflict resolution
  • Customer complaint handling and problem solving
  • Social media marketing
  • Operations and project management
  • Speciality coffee expertise
  • P&L management, working to targets including GP, Staff costs and Sales
  • Microsoft Office proficient

Certification

  • Level 3 Food Safety in Catering
  • Level 2 Health & Safety in the Workplace
  • IOSH Managing Safely certificate
  • Valid Personal Licence
  • Full, clean UK's driving license

Timeline

Coffee Lead

ISS Facility Services Ltd
2023.03 - Current

Events Manager

Seed Talks Ltd
2022.08 - 2023.03

Barista

Depot Bakery: Coach House
2022.08 - 2023.02

Managing Director

Eleven Coffee
2021.10 - 2022.09

Area Operations Manager

Harrington Investments Ltd
2019.01 - 2021.10

General Manager

The Old Workshop
2017.06 - 2019.01

Restaurant Waitress

The Bhaji Shop - Thali Cafe
2016.05 - 2017.05

Floor Manager

Tamper Coffee: Sellers Wheel
2015.09 - 2016.04

Restaurant Waitress

Pizza East Shoreditch - Soho House
2014.09 - 2015.08

Floor Supervisor

Tamper Coffee: Sellers Wheel
2013.08 - 2014.09

Coffee Shop Assistant

Tamper Coffee: Westfield Terrace
2013.02 - 2014.04

Bachelor of Science - Hospitality Business Management with Culinary Arts

Sheffield Hallam University
2012.09 - 2016.09

A-Levels -

Azuolynas Gymnasium
2001.04 - /2012

Smelte Secondary School
2001.04 - /2008
Marija Osipenkaite