Warehouse Supervisor with proven experience in leading shifts, managing teams, and keeping operations running smoothly. Skilled in workflow planning, performance and absence management, system problem-solving, and maintaining high SLA standards. Strong in stock accuracy, dispatch coordination, timesheets, handovers, and clear email communication. Reliable, organised, and effective under pressure.
Leadership & People Management
Shift management and workflow organisation
Team leadership, coaching and onboarding
Performance management & absence management
Conflict resolution and maintaining team motivation
Operational Excellence
SLA monitoring and task prioritisation
Goods-in, picking, packing, putaways and replenishment
Stock investigations & inventory accuracy
Returns, buffer and trailer dispatch coordination
Maintaining safety, quality and compliance standards
Administration & Communication
Preparing and maintaining timesheets
Professional email communication with staff, management and other departments
Writing clear handovers, updates and shift reports
Problem Solving & Decision Making
Fast resolution of system and operational issues
Managing discrepancies, blocked orders and delays
Strong organisation and calm decision-making under pressure
Systems & Technical Skills
Warehouse Management Systems (WMS)
Stock tracking and system investigations
Scanner operations
Raising tickets and following up on system fixes