MARIFA ARAPIEVA
wolverhamton
Summary
Motivated and reliable college student studying Business & Finance, with experience in customer-facing roles and team-based environments. Strong communication, organisation, and time management skills. Eager to gain practical experience and develop professionally within a structured and supportive workplace.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
08.2024
- Supported daily operations and staff coordination
- Ensured high standards of customer service
- Handled customer issues calmly and professionally
- Maintained organisation during peak hours
Marketing Assistant
Khasan
01.2026 - 05.2026
- Assisted in developing and executing marketing campaigns across digital platforms.
- Coordinated social media content calendars to enhance audience engagement.
- Supported research initiatives to identify market trends and consumer preferences.
- Managed email marketing efforts, optimizing open rates through targeted messaging.
- Collaborated with design teams to create promotional materials aligned with brand guidelines.
- Analyzed campaign performance metrics to refine strategies and improve outcomes.
- Organized events and promotional activities to boost brand visibility and awareness.
- Maintained customer database, ensuring accurate segmentation for targeted communications.
- Created engaging content for Pinterest, Facebook, and Instagram.
Customer Service Assistant
08.2023 - 08.2024
- Provided professional customer service in a fast-paced environment
- Communicated clearly with customers to resolve enquiries
- Worked effectively as part of a team
- Managed time efficiently during busy periods
Education
Business & Finance
University of Birmingham
01.2025
Skills
- Customer communication
- Time management
- Teamwork and coordination
- Organization
- Business and finance fundamentals
LANGUAGE
English
Advanced (C1)
Russian
Bilingual or Proficient (C2)
References
- Khasan, Digital marketer, xacanmulti5@gmail.com, +44 7838 028513
- Veronica, Medols, Architect, veronicamedols@icloud.com, +44 7492 212733
Accomplishments
- Participated in the National Entrepreneur of the Year 2026 competition, demonstrating creativity, problem-solving, and business skills.
- Supported fundraising and community events, helping to raise money for the NHS and contributing to local initiatives.
Timeline
Marketing Assistant
Khasan
01.2026 - 05.2026
Restaurant Manager
08.2024
Customer Service Assistant
08.2023 - 08.2024
Business & Finance
University of Birmingham