Omnichannel Store Manager with over four years of experience in retail management and customer services with the ability to provide direction and leadership to encourage the achievement of company objectives.
Overview
5
years of professional experience
Work History
Ba&sh
London
Store Manager
03.2022 - Current
Job overview
Managed the hiring of new staff by reviewing CVs, conducting interviews and selecting talent.
Closely monitored team performance, identifying improvements and managing change.
Meetings with head office to assist in developing store strategies, such as sales, awareness and growth.
Developed strategic marketing campaigns that increased sales and encouraged repeat business.
Visual merchandising.
Oversaw stocktakes to achieve accurate inventory and pricing.
Promoted sales through digital marketing channels to increase sales and client retention.
BA&SH
Assistant Store Manager/Flagship store
06.2021 - 03.2022
Job overview
Provided professional, dependable deputisation for the manager, taking ownership of day-to-day store running.
Managed team of four employees, overseeing the hiring, training, and professional growth of employees.
Stock monitoring & management (rotating inventories, management of cash register and stock errors.)
Daily, weekly and monthly briefing and reporting.
General store accounting.( expenses, banking etc..)
BA&SH
London
Retail Store Supervisor
05.2018 - 05.2021
Job overview
Provided excellent leadership skills to maintain steady and productive operations.
Maintained smooth day-to-day operations of the shop through diligent staff supervision, ensuring standards and procedures were strictly followed.
Provided a supportive and helpful environment for staff.
LOFT DESIGN BY,
London
Supervisor, Flagship Store
01.2018 - 05.2018
Job overview
Second person in charge assisting the Store Manager.
Supervised staff and monitored performance, as well as coached and mentored in daily responsibilities.
Mentored staff to achieve professional development goals and sales production targets.
Displayed exceptional problem solving and customer service skills.
Provided teams with up-to-date operational information in highly dynamic environment.
Education
Nanterre University
, PARIS
Bachelor of Arts from Cinema and Theater
Lycee blaise cendras
, PARIS
A-Levels from Economic and social
Collège evariste galois
, PARIS
GCSEs
Skills
Strong organizational and communication skills
Training and Development
Store Management
Team Leadership
Maximizing Profitability
Data-driven mentality
Sales reporting
Excellent practical knowledge of popular IT packages
MS Office proficient
Adaptability
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