Marie Snow Ekule
Westcliff-on-Sea,Essex
Summary
Enthusiastic individual with excellent communication and organisation skills seeks experience in reception management role. Aids busy, productive office environments by working with focus, drive and attention to detail for punctual, professional support. Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach. Gifted Make-up Artist with in-depth knowledge of make-up artistry and cosmetic industries. Possessing strong visual sense and creative imagination. Goal-oriented and able to build lasting relationships with clients. Seeking challenging position utilising advanced skills and proficiency.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Reception Manager
Beautyholicessex
Tilbury, Thurrock
2023.06 - Current
- Coordinated large party bookings, including deposit processing and special order requests.
- Reviewed staff performance by analysing KPI data and conducting appraisals.
- Resolved IT and technical issues during conferences and special events.
- Briefed team on product changes and strategies to boost sales.
- Ordered stock for building facilities, including refreshments and consumables.
- Maximised revenue potential by optimising bookings to best leverage venue capacity.
Makeup Artist
freelancer
2018.01 - Current
- Provided clients with personalised skincare recommendations to support maintenance of healthy skin.
- Assessed skin type and facial structure to select appropriate products and application tools.
- Executed advanced airbrushing techniques for flawless foundation application.
- Kept up-to-date with industry standards, trends and techniques.
- Shaped, filled and highlighted clients' eyebrows with precision and accuracy, maintaining stellar industry reputation.
Receptionist
Trafford house
Basildon, Essex
2021.09 - 2022.12
- Provided clerical support to company employees, including copying, faxing and file management.
- Answered 50+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Reduced waiting times through effective time and resource management.
Bartender
fratellis
Westcliff-on-Sea, Southend-on-Sea
2020.07 - 2021.01
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Assistant
Tesco Extra
Westcliff-on-Sea, Southend-on-Sea
2019.12 - 2020.05
- Understood and adhered to company's health and safety policies.
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
- Took on additional tasks on manager's request.
- Tracked office supplies to maintain consistent inventory.
- Processed company receipts, invoices and managed reimbursements for department.
- Completed assigned work within deadlines and to company standards.
- Demonstrated open communication and collaborated with various teams.
Education
GCSEs -
St Angela's Ursuline School
London 2010.09 - 2015.06
Skills
- Team product training
- Invoicing
- Cleaning team inspection
- Data entry
- Shipping and receiving
- Cash Handling
- Till counting
- Document control
- Organisation and efficiency
- Incoming mail distribution
- Organised and reliable
- Multitasking and prioritisation
- Strategic planning
- Email management
- Customer-service orientated
Timeline
Reception Manager
Beautyholicessex
2023.06 - Current
Receptionist
Trafford house
2021.09 - 2022.12
Bartender
fratellis
2020.07 - 2021.01
Assistant
Tesco Extra
2019.12 - 2020.05
Makeup Artist
freelancer
2018.01 - Current
GCSEs -
St Angela's Ursuline School
2010.09 - 2015.06