Marie Claire Foster
County Durham
Summary
Dynamic and results-driven professional with a proven track record of exceeding targets and driving success in fast-paced environments. Expertise in combining strategic thinking with hands-on experience to deliver impactful solutions that enhance organizational performance. Highly organized and dependable, adept at managing multiple priorities while maintaining a positive attitude and commitment to team goals. Equipped with strong problem-solving abilities and excellent communication skills, poised to tackle new challenges and contribute to team success with unwavering dedication and enthusiasm.
Overview
21
21
years of professional experience
Work History
AA Role
Ministry of justice
01.2023 - Current
- Keeping track of the main email inbox. In order to send the correct information to the relevant team required. So that the Appeal can be dealt with.
- Dealing with all evidence received by email to mark it in the correct file for the Judges to have everything required before the hearing date.
- Dealing with the post that is received on a daily bases, scanning and sending to correct team and then filing so that the paperwork can be retrieved when required.
- Dealing with the evidence bundle that are received from the Local authority so that they are accessible for staff and judges.
Telephone Agent
Firstsource
04.2020 - 01.2024
- Outsourced to TSB and now Natwest Bank
- Dealing with customers confidential details
- Making payments
- Listening to customer queries and helping were possible.
- Changing details
Barista Supervisor
The Lamproom
08.2014 - 03.2020
- Opening and closing the premises
- Handling of the finances and cashing systems
- Customer complaints
- Stock maintaining and ordering
- Health and hygiene of the staff and premises
- Making sure we delivery good quality in both food and service
- Dealing with staff related issues
Country Manager and Operations Manager
Allterrain Services Ltd.
12.2009 - 12.2013
- Outsourced to a 500 man remote campsite (PUTU)
- Ordering of supplies
- Finding local and outsourced suppliers
- Managing the Camp Manger and staff on site
- Dealing with all logistic requirements
- Dealing with Government and immigration paperwork required for Expats
- Doing the banking
- Paying salaries and government taxes
- Liaising with client to make sure happy with service and any additional requirements
- Meeting deadlines for food and water supplies
- Helping the local community in education and employment
- Expanding new contracts within West Africa
Administration/ CAD Technician
Amdega Conservatories
02.2007 - 08.2008
- Booking Installations with customers for the installers
- Arranging accommodation for the installers
- Making sure they have the correct equipment for the installation
- Did training on the CAD systems, allowing me to design the blinds and correct faults for the conservatories
Administration/Logistics Assistant
Curry’s Electronics Warehouse
05.2004 - 09.2006
- Booking appliances both in and out the warehouse
- Keeping track of installations
- Returning Damaged Goods
Education
High School Diploma -
West Ridge High School
South Africa12-1997
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Computer skills
- Multitasking Abilities
- Organizational skills
- Attention to detail
- Microsoft office
- Flexible and adaptable
- Customer relations
- Active listening
References
References can be viewed upon request
Languages
Afrikaans
Bilingual or Proficient (C2)
Timeline
AA Role
Ministry of justice
01.2023 - Current
Telephone Agent
Firstsource
04.2020 - 01.2024
Barista Supervisor
The Lamproom
08.2014 - 03.2020
Country Manager and Operations Manager
Allterrain Services Ltd.
12.2009 - 12.2013
Administration/ CAD Technician
Amdega Conservatories
02.2007 - 08.2008
Administration/Logistics Assistant
Curry’s Electronics Warehouse
05.2004 - 09.2006
High School Diploma -
West Ridge High School
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