Marie Sharkey
Lancaster,Lancashire
Summary
I have 32 years of experience in various roles within Local Government. I have good communication and interpersonal skills and have many years of experience handling enquiries from the public. I thoroughly enjoy contact with members of the public and feel that I have a proven ability to provide a valuable service. I continually strive to improve my own standards of work and contribute towards team objectives. I am enthusiastic, self-motivated, and well-organised and always maintain a courteous and professional manner. I have a keen interest in fashion and I am of smart and presentable appearance. I am taking early retirement from my current post and wish to apply for a part-time position. I am available to commence employment with immediate effect.
Overview
32
32
years of professional experience
10011
10011
years of post-secondary education
Work history
Corporate Fraud Officer
Preston City Council
Preston, Lancashire
10.2018 - 01.2026
- Conducted thorough investigations into suspected fraudulent activities to ensure compliance with established regulations.
- Collaborated with law enforcement agencies to facilitate coordination of investigations and share intelligence.
- Analysed financial records and transaction data to identify irregularities and patterns indicative of fraudulent behaviour.
- Maintained high standards of personal conduct, contributing to a positive work environment.
- Handled sensitive information with discretion and professionalism.
- Collaborated with colleagues for effective teamwork.
- Took early retirement from Local Government and wish to take up part-time employment.
Licensing officer
Lancaster City Council
Lancaster, Lancashire
07.2014 - 10.2018
- Assessed and processed licensing applications to ensure compliance with regulatory standards.
- Conducted investigations into potential licensing violations and implemented corrective actions.
- Provided guidance and support to applicants regarding licensing requirements and processes.
- Maintained accurate records of all licensing transactions and correspondence.
- Liaised with external agencies to coordinate enforcement actions and resolve licensing issues.
- Presented findings from inspection visits at council meetings regarding licence approvals or revocations.
Visiting Officer
Lancaster City Council
Lancaster, Lancashire
09.2005 - 07.2014
- Conducted compliance checks to ensure entitlement to Housing Benefit and Council Tax Support.
- Conducted welfare checks to assist tenants making claims for benefit.
- Conducted residency visits.
- Managed my own caseload
Benefit Assessor
Lancaster City Council
Lancaster, Lancashire
07.1997 - 09.2005
- Assessed eligibility for various benefits ensuring compliance with regulations.
- Conducted interviews with clients to gather essential information for benefit determination.
- Evaluated documentation submitted by applicants to verify accuracy and completeness.
Cashier
Lancaster City Council
Lancaster, Lancashire
06.1994 - 07.1997
- Processed customer transactions for Council Tax efficiently.
- Managed cash register operations, ensuring accuracy.
- Assisted customers with inquiries and resolved issues.
- Cashed up own till at the end of each shift.
Education
O-Levels - Mathematics, Business Studies, English Language, English Literature, History, Computer Studies
Our Lady's Catholic College
LancasterAO-Levels - Additional Mathematics, General Studies
Our Lady's Catholic College
LancasterLevel 2 - Computer Literacy and Information Technology
Lancaster & Morecambe College
LancasterAccredited Counter Fraud Specialist - Counter Fraud
University of Portsmouth
PortsmouthProfessional Licensing Practitioners Qualification - Licensing
Institute of Licensing
NottinghamSkills
- I have good communication and interpersonal skills and I am able to deal with challenging situations
- I enjoy using my own initiative and respond well in pressure situations
- I have many years experience of dealing with enquiries from members of the public I thoroughly enjoy this aspect of my work and feel that I am able to provide a valuable service to both the customer and fellow team members
- I endeavour to demonstrate a willingness to be flexible and open to change in my daily work
- I have a good working relationship with my colleagues and strive to continually improve my own standards of work so as to contribute to team objectives
I have worked for Local Government for 32 years in various roles
- I am enthusiastic in my daily work and am self-motivated, accurate and well organised
- I would be keen to undertake any relevant training
- I have a keen interest in fashion and I am of smart and presentable appearance and always maintain a courteous and professional manner
- I have a full UK driving licence
Affiliations
- I enjoy reading, walking, going to the gym and spending time with my family.
References
References available upon request.
Timeline
Corporate Fraud Officer
Preston City Council
10.2018 - 01.2026
Licensing officer
Lancaster City Council
07.2014 - 10.2018
Visiting Officer
Lancaster City Council
09.2005 - 07.2014
Benefit Assessor
Lancaster City Council
07.1997 - 09.2005
Cashier
Lancaster City Council
06.1994 - 07.1997
O-Levels - Mathematics, Business Studies, English Language, English Literature, History, Computer Studies
Our Lady's Catholic College
AO-Levels - Additional Mathematics, General Studies
Our Lady's Catholic College
Level 2 - Computer Literacy and Information Technology
Lancaster & Morecambe College
Accredited Counter Fraud Specialist - Counter Fraud
University of Portsmouth
Professional Licensing Practitioners Qualification - Licensing
Institute of Licensing