Marie Pringle
Wirral
Summary
Highly motivated and adaptable professional with strong organisational skills and a non-judgemental manner. Demonstrates excellent communication and active listening abilities, complemented by patience and understanding. A trustworthy team player committed to thriving in diverse situations and scenarios.
Overview
7
7
years of professional experience
1989
1989
years of post-secondary education
1
1
Certification
Work history
Administration assistant
Roofcare
Birkenhead, Wirral
02.2024 - Current
- Performed general clerical duties as required, contributed to overall operational efficiency.
- Streamlined workflow by prioritising tasks according to urgency and importance.
- Facilitated smooth running of daily operations through diligent calendar management.
- Enhanced communication with team by scheduling and coordinating meetings.
- Managed incoming calls, ensured effective communication channels.
- Prepared reports to support decision-making processes.
- Complied carefully with procedures, upheld standards of quality administration.
- Communicated professionally with clients, cemented positive relationships.
- Responded to telephone enquiries from clients, vendors and members of public.
- Received and screened high-volume internal and external communications, calls and email.
Career Break
07.2023 - 02.2024
Family Well being Engagement Worker
Crea8ing Community
Birkenhead
10.2021 - 06.2023
- Job Role – To provide focused family support to families with complex needs which: improves parenting capacity, adult capacity for employment and educational attendance of children, as well as decreases offending and other behaviours which cause risk to the family. To work with parents and their children in their homes and in groups, outside of core office hours, to increase the skills, confidence and abilities of all family members to live their daily lives in a positive and safe way.
- Responsibilities within my role:
- Assessing the needs of their clients
- Creating a plan of support for their clients based on a needs assessment
- Conducting regular caseload reviews with families and individual clients during home visits to ensure that there are no issues at home
- Ensuring adherence to standards and legislation for confidentiality, equality and diversity
- Managing their workload and scheduled commitments
- Keeping records and updating reports for their cases
- Attending court sessions dealing with the care and protection of children
- To build up knowledge and understanding of local resources and community and statutory services, including Mental Health Teams, Social Services, Health, CAMHS, Schools and voluntary services, and communicate effectively with them in the best interests of the child and family.
Teaching Assistant Level 3
Christchurch Primary School
Moreton
01.2019 - 10.2021
- Classroom set up, listening to children read, reading to them or telling them stories, helping children who need extra support to complete tasks, helping teachers to plan learning activities and complete records, supporting teachers in managing class behaviour, supervising group activities, looking after children who are upset or have had accidents, helping with outings and sports events, taking part in training, carrying out administrative tasks. I am currently also taking a daily intervention/nurture group for several children who require additional support. Whole class teaching when required and weekly for PPA cover.
Education
GCSE -
Hilbre High School
West KirbySkills
- Good communication and active listening skills
- Patience and understanding
- Ability to adapt well to different situations and scenarios
- Trustworthy
- Team Player
- Highly motivated
- Non-judgemental manner
- Strong organisational skills
Certification
- Level 5 Accredited Award in Community-based Life Coaching 2022
- Mental Health First 2022
- Applied Suicide Intervention Skills 2022
- First Aid Certificate 2022
- Level 2 Positive Handling 2022
- Level 2 Food Hygiene 2022
References
References available upon request.
Hobbies
Reading, Swimming, Reflexology
Courses
- Systemic Practice (2 Day Training) 2023
- Supporting Families Enhancing Futures (SFEF) 2022
- Safeguarding in the FE and training sector 2023
- Courses Facilitated via Crea8ing Community 2022
- Adverse Childhood Experience, Youth Connect 5, Strengthening Families Strengthening Community, Brighter Futures, Reducing Parental Conflict
- The Oliver McGowan Mandatory Training in Learning Disability and Autism 2022
- Wirral Safeguarding Children Partnership - Domestic Violence Awareness
Timeline
Administration assistant
Roofcare
02.2024 - Current
Career Break
07.2023 - 02.2024
Family Well being Engagement Worker
Crea8ing Community
10.2021 - 06.2023
Teaching Assistant Level 3
Christchurch Primary School
01.2019 - 10.2021
GCSE -
Hilbre High School