Marie Henderson

• Facilitated support for individuals with complex emotional and behavioural needs, enhancing their coping strategies.
• Provided assistance to clients facing mental health challenges and trauma, promoting resilience and recovery.
• Established therapeutic relationships through trauma-informed methods.
• Guided families and carers in developing emotional regulation skills.
• Implemented recovery-focused interventions using tools like recovery star to identify client strengths and collaboratively set achievable goals.
• Assisted in transition planning to foster independence and stability.

Contributed to care delivery in psycho-geriatrics home, enhancing patient support.

Facilitated team integration in response to inspectorate feedback, improving collaborative practices.

• Provided care for patients with complex needs in special needs unit.
• Ensured documentation met programme requirements and contractual obligations, supporting compliance and quality standards.
• Enhanced customer satisfaction through feedback mechanisms and service improvements.
• Cultivated relationships with clients leading to repeat business and sustained revenue growth.
• Trained and supervised teams within residential and therapeutic settings.
• Coordinated care planning for individuals with complex and high-risk needs.
• Ensured interventions were consistent and outcome-focused.
• Promoted resilience and independence while recognising the importance of structure and stability.
• Communicated in a calm and clear manner to ensure young people felt heard and valued.
• Supported clinical leadership to uphold standards of practice and create a safe environment.

Managed emergency situations by administering immediate care and working with medical teams to ensure patient safety.

• Monitored, recorded, and reported patient symptoms to ensure optimal care delivery.
• Executed wound care procedures by applying dressings and monitoring for infection to facilitate healing.
• Supported quality of life improvements for patients with complex needs by practising safely under supervision.
• Developed mental health care skills in functional and organic wards to support patient wellbeing.
• Completed the Flying Start Programme to provide effective care in older adults wards at Parkhead Hospital.