MARIA VIRNADETTE ALLADA
Colchester,United Kingdom
Summary
Dedicated healthcare professional with extensive expertise in therapeutic relationships, surgical aftercare, and advanced cardiac life support. Demonstrates proficiency in medication administration, insulin competence, and catheterisation. Adept at providing high-quality elderly care, palliative care, and patient education while ensuring healthcare quality assurance. Committed to enhancing patient outcomes through responsive interactions and adaptability to shift work. Career goal: To continually improve patient care standards and contribute to innovative healthcare solutions.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Staff Nurse
East Suffolk and North Essex Foundation Trust NHS
Colchester, United Kingdom
11.2024 - 03.2025
- Hospital assignment: Fryatt Hospital and Mayflower Medical Center
- Help patients with daily activities (eating, bathing, etc.)
- Give medications and treatments as prescribed
- Monitor vital signs (heart rate, blood pressure, etc.)
- Change dressings and provide post-surgery care
- Report any changes in patient condition to doctors or senior nurses
- Teach patients and families about their health and treatment
- Explain how to manage medications, diet, and lifestyle
- Keep accurate records of patient care and treatments
- Update patient charts regularly
- Provide first aid or emergency care when needed
- Assist with resuscitation if required
- Work with doctors and other healthcare professionals
- Supervise junior staff, like nursing assistants
- Follow infection control guidelines
- Keep the ward safe and clean
- Report any safety issues
- Manage supplies and equipment
- Help with patient discharge and paperwork
- Ensure patient rights are respected
- Make sure the patient’s needs and preferences are considered in their care
- Keep learning through training and education
- Stay updated on the latest nursing practices
- Help improve care quality by giving feedback and participating in ward meetings
Health Clinical Services Analyst
Accenture Inc.
Mandaluyong City
07.2023 - 08.2024
- Ensure that patient charts are accurately transcribed and complete with essential details including: History of Patient Illness, Physical Examination findings, Assessment and Diagnosis, Doctor’s orders, including interventions, prescribed medications, laboratory tests, and procedures
- Provide training and assistance to new hires on transcription standards, software usage, and best practices
- Review documentation submitted by new hires and colleagues to ensure compliance with transcription guidelines and accuracy in medical terminology
- Collaborate with healthcare professionals to clarify documentation and ensure comprehensive patient records
- Maintain confidentiality of patient information and adhere to HIPAA regulations
- Participate in ongoing training and professional development to stay updated with industry trends and transcription technologies
Staff Nurse
Berina Medical Surgical & Ambulatory Clinic
Iriga City
03.2019 - 05.2023
- Assist with minor operations and wound care under the supervision physicians
- Conduct initial patient assessments during hospital admissions, including interviews to gather information on allergies, current medications, and reasons for admission
- Assist doctors during patient rounds, facilitating efficient and effective patient care
- Provide nursing health teachings to patients and their families during hospital stays and before discharge
- Assist in preparing hospital billings and ensuring accuracy in patient records
- Act as a team leader among nursing assistants, ensuring smooth coordination and communication
- Aid patients with personal hygiene activities, such as bathing and changing clothes, to maintain their comfort and dignity
Merchant Disputes / Fraud Specialist II
JP Morgan and Chase Co.
Taguig City
01.2016 - 02.2019
- Assist new hires and colleagues in effectively managing and resolving fraud cases
- Set up cases for Fraud Recovery Support, ensuring accuracy and adherence to established protocols
- Serve as the primary point of contact (POC) for the team, facilitating communication and coordination
- Stay updated on regulatory developments and financial best practices, integrating new knowledge into daily credit card activities
- Identify opportunities to improve existing processes and procedures, contributing to operational efficiency and effectiveness
- Lead initiatives to enhance fraud recovery strategies, collaborating with cross-functional teams to achieve organizational goals
- Provide mentorship and guidance to team members, fostering a culture of continuous learning and development
- Monitor and analyze fraud trends, recommending proactive measures to mitigate risks and losses
- Maintain detailed records and documentation of fraud cases, ensuring confidentiality and compliance with data protection regulations
Customer Service Representative
HSBC GSC-HDPP
Quezon City
10.2010 - 01.2016
- Provide exceptional customer service by addressing inquiries related to banking products and services
- Assist customers in resolving issues or concerns, ensuring timely and effective solutions
- Process payments, deposits, withdrawals, and other financial transactions accurately
- Educate customers on banking procedures, products, and self-service options
Teacher
Harvardis International Inc.
Subic Bay Freeport Zone
06.2009 - 10.2010
- Teach toddlers fundamental literacy skills, including reading and writing, through age-appropriate activities and methods
- Develop and implement lesson plans that incorporate educational objectives and promote cognitive development
- Create a nurturing and supportive classroom environment that encourages curiosity, exploration, and learning
- Plan and facilitate engaging activities that stimulate toddlers' physical, emotional, and social growth
- Monitor and assess toddlers' progress and development, adapting teaching strategies as needed to support individual learning needs
- Collaborate with parents and caregivers to provide updates on toddlers' development and promote parent involvement in their education
- Maintain a safe and clean classroom environment, ensuring compliance with health and safety regulations
- Foster positive relationships with toddlers and create a sense of community within the classroom
Education
Bachelor of Science - Nursing
University Of Baguio
Philippines 04.2004 - 03.2008
Skills
- Adaptability to shift work
- Therapeutic relationships
- Nebuliser treatment provision
- Responsive interactions
- Life support proficiency
- Healthcare quality assurance
- Surgical aftercare
- Medication administration and review
- Advanced cardiac life support
- Cardiac life support
- Insulin administration competence
- Catheter placement and removal
- Team player
- Elderly care
- Basic life support
- Palliative Care
- Catheterisation
- Oxygen therapy
- Blood pressure monitoring
- Aseptic technique
- Patient education
Timeline
Staff Nurse
East Suffolk and North Essex Foundation Trust NHS
11.2024 - 03.2025
Health Clinical Services Analyst
Accenture Inc.
07.2023 - 08.2024
Staff Nurse
Berina Medical Surgical & Ambulatory Clinic
03.2019 - 05.2023
Merchant Disputes / Fraud Specialist II
JP Morgan and Chase Co.
01.2016 - 02.2019
Customer Service Representative
HSBC GSC-HDPP
10.2010 - 01.2016
Teacher
Harvardis International Inc.
06.2009 - 10.2010
Bachelor of Science - Nursing
University Of Baguio
04.2004 - 03.2008
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