MARIA VANESSA NANKANJJA
FELTHAM,MIDDLESX
Summary
Dedicated professional with extensive expertise in elderly care, specialising in dementia care training and safeguarding knowledge. Demonstrates exceptional multitasking abilities under pressure, ensuring adherence to organisational standards. Proficient in meal preparation, medication administration, and personal hygiene maintenance assistance, with a strong focus on pressure area care and effective communication with dementia patients. Committed to enhancing the quality of life for the elderly through compassionate and skilled support.
Overview
10
10
years of professional experience
11
11
years of post-secondary education
Work history
Health care assistant
Care UK -Echelforde Care Home
Ashford , Middlesex
06.2023 - Current
- Worked in close partnership with families, friends and carers to improve care plan effectiveness.
- Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
- Actively contributed to personalised support planning, presenting new opportunities to achieve maximum choice and control in service users' lives.
- Collaborated with clients to clean house and prepare meals with person-centred care approach.
- Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
- Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
- Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
- Monitored patient symptoms and progress to boost health outcomes.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
- Prepared tasty and healthy meals to meet dietary requirements.
- Assessed clients and documented information for records and analysis.
- Reported on clients' progress to evaluate service impact.
- Developed tailored action plans whilst prioritising pressing concerns.
- Collaborated with external support providers to maintain good care continuity.
- Supported clients with rehabilitation and socialisation in community settings.
- Assisted service users to obtain and access community resources.
- Administered blood tests and blood pressure checks.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Safely escorted patients during medical appointments and hospital visits.
- Met with patients and families to discuss care plan adaptations, seeking continual improvement.
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Helped service users improve their independence, building strength and confidence to enhance daily living.
- Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
- Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Supported clinical staff to complete health assessments.
- Monitored client health conditions and reported immediate issues to manager.
- Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.
- Submitted reports to manager regarding status of client.
- Worked closely with nurses to maintain high levels of communication.
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Empowered vulnerable individuals to retain maximum independence through targeted care.
- Prepared healthy meals and delivered feeding support.
- Maintained confidentiality and compliance standards for optimised patient care.
- Thoroughly sterilised and sanitised clinical and mobility equipment.
CARE ASSISTANT
REEDSFIELD CARE LIMITED
STAINES, 30.10
10.2022 - Current
- Maintained confidentiality and compliance standards for optimised patient care.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Met with patients and families to discuss care plan adaptations, seeking continual improvement and development.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Supported numerous individuals in maximising physical, intellectual, emotional and social capabilities through individualised care plans.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Provided holistic care through support across leisure pursuits and creative activities.
- Minimised care continuity issues by keeping thorough, accurate records.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Assisted with medicine and stock counting, ordering and replenishing.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
- Provided attentive first-hand care, comfort and safety to patients.
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Kept patient environments clean and neat following optimum hygiene standards.
- Maximised patient comfort by accurately assessing pain levels and administering pain-relieving medication.
- Positioned, lifted and transported patients with limited mobility.
- Updated families regularly on patient progress and treatment plan changes.
- Helped design and update treatment plans based on progress and health developments.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
Office Administrator
IMPARQT ASSOCIATES & KHC ARCHITECTURE LTD
KAMPALA
09.2019 - 08.2022
- Managed staff travel arrangements to identify best available options.
- Handled mail and correspondence for 30 + employees.
- Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
- Recorded meeting minutes accurately, communicating with relevant teams for prompt action.
- Oversaw company insurance documentation and renewals.
- Scheduled meetings and corporate events using exceptional organisation and planning abilities.
- Updated client records with strict attention to confidentiality, maintaining full GDPR compliance.
- Coordinated repairs and building upgrades.
- Managed highly complex diaries for senior staff through effective calendar planning.
- Reduced costs and improved operational efficiencies by streamlining processes.
- Submitted timely stationery orders, researching cost-efficient suppliers to reduce spending.
- Registered visitors, guests and contractors upon arrival, providing relevant building access passes.
- Processed invoices and financial data with strong eye for detail.
- Worked to facilitate positive, productive working environments through reliable administrative support.
- Monitored contract delivery to achieve key deliverables.
- Analysed performance reporting to enhance team processes.
- Produced and distributed monthly reports using Excel knowledge.
- Accurately executed secretarial tasks, maintaining smooth administrative operations.
- Guided stationery and office supplies purchasing activities to achieve budgetary targets.
Office Administrator
NUMIDA UAGANDA
KAMPALA
01.2016 - 09.2017
- Managed staff travel arrangements to identify best available options.
- Handled mail and correspondence for 20+ employees.
- Updated client records with strict attention to confidentiality, maintaining full GDPR compliance.
- Coordinated repairs and building upgrades.
- Reduced costs and improved operational efficiencies by streamlining processes.
- Submitted timely stationery orders, researching cost-efficient suppliers to reduce spending.
- Registered visitors, guests and contractors upon arrival, providing relevant building access passes.
- Processed invoices and financial data with strong eye for detail.
- Worked to facilitate positive, productive working environments through reliable administrative support.
- Monitored contract delivery to achieve key deliverables.
- Analysed performance reporting to enhance team processes.
- Drafted, printed and compiled important formal documentation, strictly meeting required standards.
- Produced and distributed monthly reports using Excel knowledge.
- Guided stationery and office supplies purchasing activities to achieve budgetary targets.
- Accurately executed secretarial tasks, maintaining smooth administrative operations.
- Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
- Recorded meeting minutes accurately, communicating with relevant teams for prompt action.
Education
Certificate of Higher Education - FIRST AID AT WORK PLACE.
UGANDA REDCROSS SOCIETY
KAMPALA,UGANDA 10.2022 - 10.2022
Certificate of Higher Education - ENGLISH PROFICIENY
ECCTIS LIMITED
CHELTENHAM 08.2022 - 08.2022
Scottish Qualifications Certificate - CARE ASSISTANT ONLINE COURSE
TRAINNIG EXPRESS UK
UNITED KINGDOM 10.2022 - 10.2022
Certificate of Higher Education - FOOD HYGIENE
CARESKILLS ACADEMY
UNITED KINGDOM 11.2022 - 11.2022
Certificate of Higher Education - HEALTH & SAFETY,INFECTION CONTROL,SAFEGUARDING AND PROTECTION OF ADULTS,AUTISM AWARENESS
CARESKILLS ACADEMY
UNITED KINGDOM 11.2022 - 11.2022
Certificate of Higher Education - BEHAVIOURS THAT CHALLENGE,COMMUNICATION,SAFEGUARDING CHILDREN AND YOUNG PEOPLE,DEMENTIA AWARENESS
CARESKILLS ACADEMY
UNITED KINGDOM 12.2022 - 12.2022
Certificate of Higher Education - CARE SKILLS
CARE SKILLS ACADEMY
UNITED KINGDOM 11.2022 - 11.2022
Higher National Diploma - BUSINESS ADMINISTRATION
YMCA COMPREHENSIVE INSTITUTE UGANDA
UGANDA 03.2018 - 03.2021
Bachelor of Arts - ECONOMICS
MAKERERE UNIVERSITY BUSINESS SCHOOL
UGANDA 08.2012 - 07.2018
A-Levels -
MAKERERE COLLEGE SCHOOL
UGANDA 01.2010 - 12.2011
Skills
- Elderly care
- Multitasking under pressure
- Dementia care training
- Safeguarding knowledge
- Organisational standards
- Meal preparation
- Medication administration
- Personal hygiene maintenance assistance
- Pressure area care
- Communicating with dementia patients
Languages
English
Advanced
C1
Timeline
Health care assistant
Care UK -Echelforde Care Home
06.2023 - Current
Certificate of Higher Education - BEHAVIOURS THAT CHALLENGE,COMMUNICATION,SAFEGUARDING CHILDREN AND YOUNG PEOPLE,DEMENTIA AWARENESS
CARESKILLS ACADEMY
12.2022 - 12.2022
Certificate of Higher Education - FOOD HYGIENE
CARESKILLS ACADEMY
11.2022 - 11.2022
Certificate of Higher Education - HEALTH & SAFETY,INFECTION CONTROL,SAFEGUARDING AND PROTECTION OF ADULTS,AUTISM AWARENESS
CARESKILLS ACADEMY
11.2022 - 11.2022
Certificate of Higher Education - CARE SKILLS
CARE SKILLS ACADEMY
11.2022 - 11.2022
CARE ASSISTANT
REEDSFIELD CARE LIMITED
10.2022 - Current
Certificate of Higher Education - FIRST AID AT WORK PLACE.
UGANDA REDCROSS SOCIETY
10.2022 - 10.2022
Scottish Qualifications Certificate - CARE ASSISTANT ONLINE COURSE
TRAINNIG EXPRESS UK
10.2022 - 10.2022
Certificate of Higher Education - ENGLISH PROFICIENY
ECCTIS LIMITED
08.2022 - 08.2022
Office Administrator
IMPARQT ASSOCIATES & KHC ARCHITECTURE LTD
09.2019 - 08.2022
Higher National Diploma - BUSINESS ADMINISTRATION
YMCA COMPREHENSIVE INSTITUTE UGANDA
03.2018 - 03.2021
Office Administrator
NUMIDA UAGANDA
01.2016 - 09.2017
Bachelor of Arts - ECONOMICS
MAKERERE UNIVERSITY BUSINESS SCHOOL
08.2012 - 07.2018
A-Levels -
MAKERERE COLLEGE SCHOOL
01.2010 - 12.2011
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