MariaRose Tinker
Birmingham
Summary
I am a compassionate and reliable Social Care Worker with 6 years’ experience delivering support and person-centred care to individuals with diverse needs. I am Skilled in following care and support plans, promoting independence, and providing practical and emotional support to enhance well-being and quality of life. I have strong communication skills and foster positive relationships with service users, families, and professionals. In my past care roles, I have demonstrated a strong understanding of safeguarding and risk awareness. I learn quickly and adapt to new environments.
Overview
9
9
years of professional experience
Work history
Support worker
Fitjoy
2026.03 - 2026.04
- Enabling support by cooking and cleaning
- Aceaa appropriate medication/administer medication
- Plan and enable people to access leisure and education
- Accompany people on their holidays
- Contribute to support planning and assessment review
- Work flexibly at times which meet individual needs
Support worker
Lextincare and support limited
2024.09 - 2026.11
- Assisting with personal care, such as washing, bathing, and dressing.
- Helping with household tasks like cooking, cleaning, shopping, and paying bills.
- Administering medication and monitoring health needs.
- Taking routine health checks like temperature, pulse, or weight.
- Booking and accompanying clients to medical appointments.
- Providing emotional and psychological support to individuals and their families.
- Supporting them to engage in community activities and hobbies like sports, clubs, or cinema trips.
- Liaising with other healthcare professionals, family members, and service providers.
- Advocating for the individual to ensure their rights and needs are met.
Field supervisor /Senior care assistant
Solutions 2care
2022.09 - 2024.10
- Client management
- Conduct initial assessments, develop individualised plans, and regularly review and update them as client needs change.
- Supervise a team of care assistants, providing guidance, mentoring, and training.
- Conduct performance reviews and identify training needs for staff.
- Assess new and junior staff to ensure they are competent.
- Ensure the team is happy and motivated.
- Quality assurance: Perform regular spot checks and audits to ensure the service meets quality standards.
- Address and manage any complaints or incidents, using findings to improve the service.
- Ensure compliance with all relevant regulations, such as the Health and Social Care Act.
- Communication and coordination: Serve as a key point of contact for clients, their families, and staff.
- Liaise with other professionals, such as GPs and district nurses.
- Coordinate with the care manager and care coordinator to manage rotas and service plans.
- Organise and update staff schedules as needed.
Senior care assistance
Sentri care
2019.06 - 2021.09
- Team Leadership & Training: Supervise, mentor, and train junior care assistants, conducting on-the-job training and new staff inductions.
- Personal Care: Assist with daily living activities, including washing, dressing, toileting, mobility, and maintaining personal hygiene.
- Administer or assist with medication as per care plans and accurately complete records.
- Handle light housekeeping, laundry, and meal preparation, considering nutritional needs and cultural preferences.
- Provide companionship, engage clients in activities, and help maintain contact with family and friends.
- Monitor vital signs, observe client progress, and report any concerns or changes to management and families.
- Perform spot checks on care delivery, ensure adherence to policies, and act as an escalation point for issues.
- Provide guidance and support during emergencies and potentially cover on-call duties.
- Understanding of safeguarding and confidentiality principles.
Senior Care Assistance /care coordinator
Csk24
2018.04 - 2019.05
- Ensure prompt care and support while upholding high standards.
- To organise the care team whilst considering the changing needs of service users.
- To maintain, review and update electronic records and hard copy information such as care plans, risk assessments & service users' review records.
- Have a good understanding of individual service users' needs and be able to respond effectively and responsively to changing needs.
- To ensure all care is delivered to the highest possible standard.
- Work with residents, their families, and carers to improve residents' understanding of their condition and support them in developing and reviewing personalised care and support plans to manage their needs and achieve better healthcare outcomes.
- Work with people, their families, carers and healthcare team members to encourage effective help-seeking behaviours.
- Support practices to keep care records up-to-date by identifying and updating missing or out-of-date information.
- Contribute to risk and impact assessments and to the monitoring and evaluation of the service.
Education
Nursing Diploma - Currently Studying
Entry level 3 - Maths
Level 2 - English
BTec - Organisation and behaviour within business
NVQ level 1 - Hairdressing
Skills
- Care Planning & Coordination
- Case Management
- Safeguarding
- Person-Centred Care
- Verbal & Written Communication
- Multi-Disciplinary Working
- Advocacy
- Time Management
- Record Keeping & Documentation
- Health & Social Care Legislation
- Risk Assessment & Management
- Quality Assurance
- Empathy & Compassion
- Problem-Solving
- Resilience & Emotional Intelligence
- Care Management Systems
- Data Protection & Confidentiality
- Staff supervision
- Excellent communication and interpersonal skills
Custom
Available on request
Timeline
Support worker
Fitjoy
2026.03 - 2026.04
Support worker
Lextincare and support limited
2024.09 - 2026.11
Field supervisor /Senior care assistant
Solutions 2care
2022.09 - 2024.10
Senior care assistance
Sentri care
2019.06 - 2021.09
Senior Care Assistance /care coordinator
Csk24
2018.04 - 2019.05