Dedicated and reliable professional with a strong foundation in nursing care and medical terminology, along with project support and coordination roles within the NHS. Demonstrates exceptional empathy for clients and their loved ones, ensuring clear communication and maintaining composure under pressure. Proficient in record-keeping, problem solving, negotiation skill, data entry, customer service and medical appointment management, showcasing organisational efficiency. Skilled in Microsoft Office Suite, flexible, trustworthy, and committed to delivering high-quality service. Committed to creating and maintaining a positive environment for those in need.