Marianna Bloha
Ramsgate
Summary
Versatile and motivated professional with a strong background in both hospitality supervision and freelance graphic design. Over 7 years of experience leading housekeeping teams in fast-paced hotel environments, ensuring exceptional service standards and smooth operations. More recently, developed a successful career as a freelance graphic designer, creating tailored branding and digital content for clients across various industries. Known for being dependable, friendly, and detail-oriented, with a natural ability to manage teams, communicate effectively, and deliver creative solutions. Passionate about blending organizational strength with artistic creativity in every role.
Overview
11
11
years of professional experience
12
12
years of post-secondary education
3
3
Languages
Work History
Freelance Graphic Designer
Self-Employed (Sole Trader)
Ramsgate, Kent
03.2022 - 04.2025
- Developed creative design for print materials, brochures, banners, and signs.
- Conceptualized creative designs for print materials, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Researched industry trends to stay current on best practices in graphic design.
- Created engaging social media content, boosting online interaction.
- Edited and enhanced existing artwork and graphics.
Senior Housekeeping Supervisor
Whitbread Plc
London, England
08.2019 - 09.2020
- Enhanced overall guest satisfaction by implementing efficient housekeeping procedures and maintaining high standards of cleanliness.
- Developed strong relationships with vendors, suppliers, and contractors to secure the best prices on high-quality products and services.
- Developed efficient inventory management systems for cleaning supplies, reducing waste and lowering expenses.
- Trained and mentored junior housekeeping staff, improving their skills and performance levels.
Housekeeping Supervisor
ISS Agency
London, England
08.2017 - 02.2018
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Housekeeping Supervisor
ISS Agency
London, England
04.2014 - 07.2017
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Education
No Degree - Basics of Project Management
International Business Management Institute
Berlin 02.2021 - 03.2021
High School Diploma -
Art And Design College of Latvia
Latvia 09.2008 - 06.2012
High School Diploma -
State High School of Latvia
Latvia 09.1999 - 05.2008
Skills
Graphic design
Logo design
Website design
Branding and identity
Presentation design
Teamwork and collaboration
Layout design
Digital design
Video editing
Image editing
Motivational skills
Strong leadership
Cleaning practices
Task assignment
Housekeeping
Department coordination
Document control
Report generation
Room inspection
Teamwork
Problem-solving
Multitasking
Additional Information
Soft Skills:
- Friendly & Approachable
- Team Leadership
- Reliable & Proactive
- Fast Learner
Timeline
Freelance Graphic Designer
Self-Employed (Sole Trader)
03.2022 - 04.2025
No Degree - Basics of Project Management
International Business Management Institute
02.2021 - 03.2021
Senior Housekeeping Supervisor
Whitbread Plc
08.2019 - 09.2020
Housekeeping Supervisor
ISS Agency
08.2017 - 02.2018
Housekeeping Supervisor
ISS Agency
04.2014 - 07.2017
High School Diploma -
Art And Design College of Latvia
09.2008 - 06.2012
High School Diploma -
State High School of Latvia
09.1999 - 05.2008
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