Summary
Overview
Work history
Education
Skills
Timeline
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Mariann Nunn

South Lanarkshire,United Kingdom

Summary

I am a highly motivated, results-driven, adaptable leader, with extensive experience in retail, sales, and warehouse management. In my current role as Warehouse Assistant Site Manager, I consistently demonstrate a dynamic leadership style, leveraging my strong interpersonal skills to achieve and exceed operational targets. My approachable and engaging manner enables me to lead teams with confidence and inspire them to perform at their highest potential. I thrive in high-pressure environments and lead by example. I demonstrate effective time management and problem solving skills aligned with exceptional communication. I possess a proactive, hands-on approach to leadership, ensuring both the continuous development of my team and the operational efficiency of the distribution site.

Overview

15
15
years of professional experience

Work history

Assistant Warehouse Manager

Next Distribution
Motherwell RSC, Scotland
09.2024 - 08.2025
  • Manage and develop team of 8 direct reports and oversee workforce of 140+ operatives and drivers, ensuring the alignment of departmental objectives with broader organisational goals.
  • Lead the implementation of Health & Safety (H&S) initiatives, ensuring compliance with all relevant regulations and creating a culture of safety that prioritises well-being of all employees.
  • Analyse daily operational performance through KPI's, presenting actionable insights to senior management and driving development and execution of performance improvement plans.
  • Build and maintain strong, collaborative relationships with key stakeholders and customers, ensuring consistent high levels of service delivery and customer satisfaction.
  • Collaborate closely with internal support departments creating a positive working environment, enhancing team morale, and promoting an inclusive culture.
  • Lead initiatives to improve operational efficiency, strengthen and drive cost savings through ongoing process enhancements.
  • Oversee full distribution process, ensuring smooth and efficient flow of stock and customer orders, while maintaining service levels and accuracy.
  • Develop and produce regular performance reports, managing budget and ensuring financial targets and cost control measures are met.
  • Lead recruitment, training, and development initiatives, ensuring continuous growth of staff and development of high-performing teams and managers.
  • Work closely with the Transport department to optimise route planning, manage transportation costs, and support with compliance for all relevant transportation regulations.
  • Conduct regular reviews of storage solutions, optimising layout and space utilisation to enhance operational efficiency, while proactively addressing potential issues and ensuring compliance with H&S standards.
  • Foster an environment that recognises, celebrates, and rewards high performance, ensuring consistent and clear communication to engage and motivate teams.
  • Partner with various departments to initiate and execute projects that drive continuous improvement across site and the business, contributing to the overall strategic objectives.
  • Develop and empower team managers, delegating key responsibilities and promoting a culture of trust and autonomy, enabling effective decision-making and operational success.
  • Inspire and lead teams to consistently meet and exceed warehouse productivity targets with consistent operational oversight.

Platform + Operations Manager

Next Distribution
Motherwell RSC, Scotland
03.2021 - 08.2024
  • Manage 8 x team managers and oversee team of 50+ operatives.
  • All daily and weekly reports completed accurately and timely, with subsequent actions being recorded and monitor that they are undertaken.
  • Constantly review methods and procedures in order to maximise productivity performance by providing clear targets for team managers and provide honest feedback at all times.
  • Drive efficiencies throughout operation, analysing all data ensuring that targets are achieved for performance, OTIF, CPU's, Flex hours and all KPI's and investigate any failures and apply solutions.
  • Plan all resource requirements, present to senior team and communicate with agency teams to provide this support.
  • Feedback all relevant warehouse / trunking issues to respective teams, challenge them and involve transport team at site level.
  • All relevant Health & Safety regulations, legal and company policies are adhered to and that all staff are aware of their individual responsibilities to ensure their own and others safety at work.
  • Delegate in ASM absence and attend all ASM calls and carry out all duties ensuring I meet all deadlines and provide detailed handover to senior team in their absence and upon their return.

Warehouse Supervisor

Next Distribution
Motherwell RSC, Scotland
12.2019 - 03.2021
  • Responsible for 3 team leaders and a team of over 60+ operatives.
  • Drive and encourage the team leaders and operatives to achieve their best performance and productivity by motivating them as both a team and individually with performance reviews, team briefs and check in chats and by having honest conversations resulting in us setting their personal development plan and targets together for them to achieve bonus. Manage my own, my team leaders and operatives workloads by prioritising tasks to ensure we meet our KPI's.
  • React to volume fluctuation whilst monitoring and controlling the use of hours and being proactive. Liaising with our agency team and creating rotas for them to cover all shift patterns that are required and requested by me.
  • Hourly, daily and weekly reports are carried out throughout our platform + operation to ensure all productivity is being met and exceeded. Analyse our weekly CPU and investigate results to resolve issues that may be occurring and provide feedback to team leaders and team.
  • Complete daily, weekly and monthly Health and Safety audits.

Assistant Store Manager

NEXT
Buchanan Galleries, Glasgow
05.2017 - 12.2019
  • Manage a team of 50+ employees in sales, delivery, admin and online roles. Develop, manage and motivate the management team to deliver the best results, achieve targets.
  • Support store manager in delivering outstanding service to our customers, creating a friendly and great atmosphere in our workplace with team spirit and meeting our KPI's. Deputise in store manager absence ensuring the highest operational and commercial standards are maintained. Continue to drive and succeed in our store with results for the Next Loves To Listen customer survey.
  • Complete payroll, organise stocktake, training activities, VIP event, new system updates and procedures. Challenge and identify poor performance and productivities day to day and through reviews by coaching, leading by example, giving constructive feedback and encouragement.
  • Complete all stock efficiencies to the highest standards and continue to support warehouses with our online processes. Prioritise multiple tasks, deadlines and schedules to have effective results.

Sales Coordinator and Sales Manager

NEXT
Silverburn and Buchanan Galleries, Glasgow
08.2010 - 05.2017
  • Manage a team of 20+ employees within my department.
  • Built a team who were fully trained, confident, motivated and always used their initiative.
  • Delivered outstanding customer service and led by example.
  • Maintained visually appealing and effective displays for the floors to maximise sales.
  • Supported ASM in all areas of the store and departments and took leadership in their absence.

Education

A-Levels -

Holyrood Secondary
Glasgow, Scotland

Skills

  • Strong Leadership
  • Health and Safety Compliance
  • Team Work and Motivation
  • Performance Analysis
  • Communication
  • Decision Making
  • Problem Solving
  • Process Optimisation
  • Organisation and Planning
  • Operational Efficiency


Timeline

Assistant Warehouse Manager

Next Distribution
09.2024 - 08.2025

Platform + Operations Manager

Next Distribution
03.2021 - 08.2024

Warehouse Supervisor

Next Distribution
12.2019 - 03.2021

Assistant Store Manager

NEXT
05.2017 - 12.2019

Sales Coordinator and Sales Manager

NEXT
08.2010 - 05.2017

A-Levels -

Holyrood Secondary

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Mariann Nunn