Marian Chrino
London,United Kingdom
Summary
Dedicated professional with extensive expertise in supportive counselling, culturally sensitive interaction, and housing legislation. Proven ability to provide person-centred support planning, tenancy sustainment, and independent-living skills. Skilled in risk assessment, safeguarding adults and children, and crisis intervention. Adept at supporting clients with complex needs including mental health issues, substance misuse, domestic abuse, and homelessness. Strong communicator with experience in multi-agency working and accurate record-keeping. Committed to helping clients maintain safe homes and manage budgets effectively while liaising with landlords and council teams.
Compassionate Housing Support Worker, dedicated to improving service user independence through . Effectively and professionally handling diverse caseloads through exceptional organisational abilities and a passion for quality care.
Overview
7
7
years of professional experience
Work history
Housing support worker
Penrose
London, Middlesex
2023.11 - Current
I have experience working as a Housing Support Worker within Brent Council hubs, supporting individuals facing homelessness, complex needs, and housing instability. My role focuses on helping service users secure safe accommodation, sustain their tenancies, and build the skills needed for long‑term independence and wellbeing.
- Liaised with mental health professionals for optimal resident support and care coordination.
- Assisted in finding suitable accommodation for homeless individuals, contributing to rehousing success rates.
- Managed emergency situations promptly whilst adhering to policies and procedures.
- Developed personalised care plans to meet individual client needs.
- Supported individuals facing eviction to negotiate with landlords or housing associations for better outcomes.
- Identified risk factors in living environments; implemented preventative measures promptly.
- Oversaw timely rent collection from tenants; ensured smooth operation of the housing unit.
- Ensured safety and wellbeing of tenants through regular property maintenance checks.
Healthcare Assistant – Dementia & Palliative Care
The Chiswick Nursing Centre
London, London
2021.05 - 2023.03
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Assisted in physical therapy sessions with patients to promote mobility improvement.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
Support Worker – Joscocare
Joscocare
London
2019.04 - 2021.04
- Provided transportation for medical appointments, ensuring timely arrival.
- Helped achieve patient independence through guided tasks and activities.
- Provided companionship during outings contributing to an active social life for clients.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
Education
Bhs Psychology and counselling - Mental health and social care
The Open University
London 2025.09 -
Skills
Building trust and maintaining professional boundaries
- Supportive counselling
- Culturally sensitive interaction
- Person‑centred support planning
- Tenancy sustainment and independent‑living skills
- Risk assessment and risk‑management
- Safeguarding adults and children
- Crisis intervention and de‑escalation
- Supporting clients with complex needs (mental health, substance misuse, domestic abuse, homelessness)
Timeline
Bhs Psychology and counselling - Mental health and social care
The Open University
2025.09 -
Housing support worker
Penrose
2023.11 - Current
Healthcare Assistant – Dementia & Palliative Care
The Chiswick Nursing Centre
2021.05 - 2023.03
Support Worker – Joscocare
Joscocare
2019.04 - 2021.04