Summary
Overview
Work history
Education
Timeline
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Mariana Segura

Sutton ,England

Summary

Experienced in hospitality with focus on customer service. Specialising in creating welcoming environment that enhances dining experience, utilising interpersonal skills and knowledge of food and beverages. Known for multitasking abilities and quick problem-solving, ensuring seamless operation and customer satisfaction.

Overview

3
3
years of professional experience

Work history

Waitress

To Kefi (Greek Restaurant & Cafe)
Kingston , England
04.2024 - 12.2024
  • Handled cash transactions accurately, ensured balanced till at end of shift.
  • Executed food and drink orders accurately to improve customer satisfaction rates.
  • Demonstrated excellent multitasking abilities for timely delivery of orders.

Barista

Lobster&Grill
Sutton , England
09.2022 - 02.2023
  • Collaborated with team members during busy periods improving workflow efficiency.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Demonstrated proficiency in operating espresso machines with precision and care.
  • Ensured freshness of pastries on display, contributing to overall quality assurance.

Dishwasher

Lobster&Grill
Sutton , England
02.2022 - 05.2022
  • Worked closely with kitchen team, contributing to overall service excellence.
  • Provided assistance to cooking staff by prepping ingredients when needed.

Education

GCSEs -

ETEC Anna de Oliveira Ferraz
Araraquara
12.2015

Timeline

Waitress

To Kefi (Greek Restaurant & Cafe)
04.2024 - 12.2024

Barista

Lobster&Grill
09.2022 - 02.2023

Dishwasher

Lobster&Grill
02.2022 - 05.2022

GCSEs -

ETEC Anna de Oliveira Ferraz

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Mariana Segura