Mariana Kachun

• Greeted visitors warmly, providing a professional first impression of the organisation.
• Delivered polite, professional customer service to enhance business reputation through positive first impressions.
• Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.

• Maintained hygiene and food handling standards, ensuring compliance with health regulations.
• Assisted customers with special needs, delivering tailored support to enhance their dining experience.
• Supported team members during rush hours, enhancing service efficiency in a fast-paced environment.

Volunteered at a local hospital for two months during the early stages of the war in Ukraine. This experience strengthened my ability to work effectively under pressure, adapt quickly to challenging situations, learn new skills efficiently and demonstrate resilience, dedication and a strong work ethic.