Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic
Mariana Bursuc

Mariana Bursuc

Iasi

Summary

Communicative and empathetic professional with proven organizational and communication skills. Extensive experience collaborating with sales teams to meet targets and KPIs. Focused on process optimization and achieving performance objectives through adaptability and perseverance.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work history

Senior Backoffice Sales Consultant (D2D)

Telekom
Iasi, Iasi
2011.05 - 2021.04
  • Coordinated commercial activities within Door-to-Door (D2D) department to enhance efficiency.
  • Supported sales teams in achieving established targets through continuous assistance.
  • Monitored agent performance and sales KPIs to drive improvements.
  • Participated directly in sales processes and contract finalisation.
  • Managed relationships with customers and technical teams to ensure timely installations.
  • Organised and verified commercial contracts, ensuring accuracy.
  • Optimised operational flow from sale to implementation for seamless transitions.
  • Handled critical situations by identifying and implementing effective solutions.

Education

Master of Science - Public Policy and Institutional Management

UAIC
Iasi
2013.09 - 2015.06

Bachelor of Science - Political Science

UAIC
Iasi
2010.09 - 2013.06

Skills

  • Office software proficiency
  • Collaboration and team motivation
  • Pressure management skills
  • Solution-oriented approach
  • Detail-oriented compliance
  • Resourceful initiative

Affiliations

  • Travel and discovering new cultures
  • Watching movies
  • Music
  • Family time
  • Boardgames
  • Outdoor activities

Languages

English
Upper intermediate (B2)
Spanish
Intermediate (B1)

Accomplishments

  • Awarded twice as “Best Backoffice” at national level.
  • Key role in supporting D2D activity and achieving department commercial objectives.
  • Consistent contribution to meeting and exceeding performance indicators.

Timeline

Master of Science - Public Policy and Institutional Management

UAIC
2013.09 - 2015.06

Senior Backoffice Sales Consultant (D2D)

Telekom
2011.05 - 2021.04

Bachelor of Science - Political Science

UAIC
2010.09 - 2013.06
Mariana Bursuc