Marian Reynolds
Ahoghill,Mid and East Antrim
Summary
Caring, reliable, and highly organised professional with extensive experience working with children, families, and the public through a successful career in retail management, business ownership, administration, and customer service. Possesses excellent communication and interpersonal skills developed over more than 30 years in customer-facing roles, many of which focused on children's clothing and supporting families. As a mother and active grandmother who provides regular care for twin granddaughters, has practical experience supporting children's development, wellbeing, and daily routines. I am seeking a Learning Assistant or Childcare position where I can contribute to a safe, nurturing, and positive learning environment.
Overview
34
34
years of professional experience
12
12
years of post-secondary education
Work history
Admin
Next
Ballymena, Antrim
2024.03 - Current
- Managed administrative tasks and maintained accurate financial records.
- Organised documents, schedules, and workplace systems to ensure efficient daily operations.
- Demonstrated excellent attention to detail when handling financial information and data entry.
- Communicated effectively with colleagues and customers in a professional manner.
- Prioritised multiple tasks and met deadlines in a busy retail environment.
- Worked collaboratively as part of a team while also using initiative to complete tasks independently.
Owner
Bluebird Childrens Boutqiue
Ballymena, Antrim
2014.09 - 2024.03
- Successfully owned and managed a children's clothing boutique for 10 years.
- Built positive relationships with children, parents, and families through excellent customer service and welcoming environment.
- Managed all aspects of business, including finance, stock control, administration, marketing, and daily operations.
- Developed strong communication and interpersonal skills through regular interaction with customers of diverse backgrounds.
- Organised events, promotions, and seasonal activities to engage families and support the local community.
- Maintained accurate records and handled financial responsibilities with a high level of professionalism and confidentiality.
- Demonstrated leadership, problem-solving, and organisational skills while managing competing priorities.
- Created a safe, child-friendly environment and developed an understanding of children's needs and family dynamics.
Manager
DKS Childrens Boutique
Ballyclare
2008.09 - 2014.07
- Managed the day-to-day operations of a busy children's clothing boutique for 6 years.
- Led and supervised staff, providing training, support, and guidance to maintain high standards of customer service.
- Built strong relationships with children, parents, and carers, creating a welcoming and family-friendly environment.
- Managed stock control, merchandising, cash handling, and financial administration.
- Handled customer enquiries and resolved issues professionally and effectively.
- Organised staff rotas and ensured the smooth running of the store.
- Maintained accurate records and adhered to company policies and procedures.
- Demonstrated strong leadership, communication, and problem-solving skills in a fast-paced retail setting.
Sales Assistant
Dougies Goodies
Ballymena, Antrim
2007.07 - 2008.06
- Provided friendly and professional customer service in a busy retail environment.
- Built positive relationships with customers and worked effectively as part of a team.
- Handled cash transactions accurately and responsibly.
- Maintained high standards of cleanliness, hygiene, and food safety.
- Assisted with stock replenishment and presentation of products.
- Managed multiple tasks efficiently during busy periods while maintaining excellent service.
- Demonstrated reliability, punctuality, and a strong work ethic.
Manager
Logans of Cloughmills
Ballymena
2000.03 - 2007.03
- Managed the children's department for 7 years within a busy retail environment.
- Built strong relationships with children, parents, and carers, providing a welcoming and supportive customer experience.
- Assisted families in selecting suitable clothing and products for children of different ages.
- Supervised stock management, merchandising, ordering, and department presentation.
- Led and supported team members, ensuring excellent customer service standards.
- Managed cash handling, sales targets, and departmental administration.
- Developed excellent communication, organisational, and problem-solving skills.
- Worked effectively in a fast-paced environment while maintaining attention to detail.
Manager Buyer
McKillens
Ballymena
1992.06 - 2000.02
- Managed stock purchasing and selection to align product offerings with customer needs and emerging trends.
- Supervised staff, fostering professional growth and enhancing team collaboration.
- Developed strong decision-making, organisational, and leadership skills.
- Progressed from Sales Assistant to Manager and Buyer within the young ladies' fashion department.
- Assisted with merchandising, stock control, and department organisation.
- Operated effectively in fast-paced retail environment, consistently delivering high standards of customer care.
- Provided excellent customer service and built positive relationships with customers.
- Handled cash, sales targets, and administrative responsibilities.
Education
Primary School
Moorfields Primary School
Ballymena 1976.09 - 1983.06
GCSEs -
Ballymena Academy
Ballymena 1983.09 - 1988.06
Accounts
Northern Regional College
Ballymena 1988.09 - 1989.06
Skills
- Organisation and administration
- Record keeping and confidentiality
- Child safeguarding awareness
- Family and child work
- Child development support
- Communication and relationship-building skills
- Building positive relationships with children and families
- Time management
- Problem solving
- Leadership and responsibility
- Patience and empathy
Affiliations
Family Childcare Support
- Provide regular care for twin granddaughters aged two alongside part-time employment.
- Support daily routines including play, learning activities, meals, and personal care.
- Encourage language, social, and emotional development through age-appropriate activities.
- Maintain a safe, caring, and nurturing environment.
Timeline
Admin
Next
2024.03 - Current
Owner
Bluebird Childrens Boutqiue
2014.09 - 2024.03
Manager
DKS Childrens Boutique
2008.09 - 2014.07
Sales Assistant
Dougies Goodies
2007.07 - 2008.06
Manager
Logans of Cloughmills
2000.03 - 2007.03
Manager Buyer
McKillens
1992.06 - 2000.02
Accounts
Northern Regional College
1988.09 - 1989.06
GCSEs -
Ballymena Academy
1983.09 - 1988.06
Primary School
Moorfields Primary School
1976.09 - 1983.06