Summary
Overview
Work history
Education
Skills
Timeline
Generic

marian king monday

leeds,united kingdom

Summary

Energetic and enthusiastic with years of experience in fast-paced environments. Possessing excellent and abilities to manage guest expectations and maximise satisfaction. Skilled at staying on top of all needs and delivering fast, friendly and knowledgeable service. Motivated and hardworking seeking challenging new role in fast-paced environment. Ready to bring skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time management abilities.

Overview

5
5
years of professional experience
10
10
years of post-secondary education

Work history

Kitchen Porter

Tank and Tummy
lagos, Nigeria
10.2022 - 08.2023
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Answered customer telephone calls promptly and improved on-hold wait times.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Boosted monthly sales revenue by skilfully promoting diverse product and service options.
  • Built customer rapport by providing friendly, genuine service, increasing customer retention .
  • Assisted customers with additional retail services, including alterations, special orders and item loans.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
  • Kept health and hygiene standards high, ensuring washed pots and cutlery were impeccably clean for service.
  • Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.

Kitchen Assistant

tank and tummy
Lagos, nigeria
07.2019 - 09.2022
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
  • Used kitchen equipment as instructed and to safety protocols.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Cleared tables to remove dirty utensils and leftover food items.
  • Provided support and assistance with marketing strategies as required.
  • Communicated with to address equipment and kitchen repairs and upkeep.
  • Delegated daily tasks and held team accountable for task completion.
  • Recruited, trained and managed staff to uphold quality standards.
  • Demonstrated julienne, dice and brunoise skills to staff for safe and quick food preparation.
  • Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
  • Kept health and hygiene standards high, ensuring washed pots and cutlery were impeccably clean for service.

Customer Service Representative

Diamond bank
lagos, Nigeria
06.2018 - 05.2019
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
  • Used kitchen equipment as instructed and to safety protocols.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Cleared tables to remove dirty utensils and leftover food items.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Answered customer telephone calls promptly and improved on-hold wait times.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Boosted monthly sales revenue by skilfully promoting diverse product and service options.

Education

Bachelor of Business Administration - economics

university of Ibadan
nigeria
06.2006 - 08.2010

GCSEs - ssce

emergency comprehensive high school
nigeria
01.1992 - 09.1997

Skills

  • Meticulous cleanliness
  • Restaurant industry expertise
  • Quality Control
  • High-volume dining
  • Regulatory compliance

Timeline

Kitchen Porter

Tank and Tummy
10.2022 - 08.2023

Kitchen Assistant

tank and tummy
07.2019 - 09.2022

Customer Service Representative

Diamond bank
06.2018 - 05.2019

Bachelor of Business Administration - economics

university of Ibadan
06.2006 - 08.2010

GCSEs - ssce

emergency comprehensive high school
01.1992 - 09.1997

Similar Profiles

Create profile
marian king monday