Maria Marinela Golescu

• Ensured safety by regular vehicle inspections and maintenance.
• Provided excellent customer service, enhancing company reputation.
• Assisted in warehouse organisation to streamline packing process.
• Resolved customer complaints effectively, restoring trust in the service provided.
• Coordinated delivery schedules for optimum time management.
• Handled fragile items carefully, resulting in zero damage complaints.

• Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
• Built strong relationships with regular customers for repeat business.
• Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
• Maintained knowledge of current sales promotions helping customers make informed buying decisions.
• Collaborated effectively with team members to meet sales targets.
• Ensured stock replenishment in a timely manner to maintain product availability.
• Improved customer service by efficiently handling queries and complaints.
• Addressed customer needs promptly, resulting in positive feedback and loyalty.

Responsibilities & Achievements:

• Supervised and coordinated a team of cleaning staff across multiple shifts to ensure high standards of hygiene and cleanliness were maintained at all times.
• Conducted regular inspections of assigned areas (offices, restrooms, common spaces) to verify cleaning quality and compliance with company and safety standards.
• Trained and mentored new team members in proper cleaning techniques, safety procedures, and equipment handling.
• Managed cleaning supply inventory and placed orders to ensure adequate stock levels without overstocking.
• Created and maintained daily work schedules and cleaning checklists to improve workflow and time efficiency.