Mariam Zubair
Haywards Heath
Summary
Dynamic and results-driven professional with a robust skill set in project management, strategic thinking, and management consulting. Demonstrates exceptional leadership and interpersonal skills, fostering teamwork and initiative in diverse environments. Proficient in tools such as YouTrack, CRM systems, Microsoft Office Suite, Slack, and Agile methodologies. Committed to continuous learning and self-motivation, with a strong emphasis on integrity and resilience. Career aspirations include leveraging critical thinking and problem-solving abilities to drive organisational success.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Internal Communications and Marketing Coordinator
University of Sussex
Sussex
2026.01 - 2026.01
- Created digital content, social assets, and multimedia materials supporting university-wide campaigns
- Collaborated with creative, media, and digital teams to deliver content aligned with brand and accessibility standards
- Supported cross-channel content planning, scheduling, and analytics reporting to optimise reach and engagement
- Delivered content for web, social, email, and internal platforms with consistent tone, accuracy, and visual quality
Internal Communications & Events Officer
University of Sussex Business School
Sussex
2023.05 - 2026.01
- Generated 24+ editions of the monthly Research Roundup reaching 1,500+ staff, highlighting 300-500 research outputs per issue
- Increased newsletter open rates from 38% to 52% and boosted click-through engagement by 30-40%
- Delivered 40-60+ internal communications pieces annually, reducing comms queries and complaints by 20-30%
- Managed Business School and Bennett Institute social channels, delivering 500+ posts and generating 200,000-350,000+ impressions
- Increased LinkedIn engagement by 25-35% year-on-year; major research posts reached 5,000-15,000 impressions
- Developed structured content calendars, doubling posting consistency and improving brand alignment
- Supported delivery of 10+ major academic and research conferences, reaching 2,310-3,240+ attendees
- Coordinated end-to-end logistics including registration, venue management, speaker liaison, scheduling, catering, and AV coordination
- Achieved 20-40% registration uplift through targeted communications and multi-channel promotion
- Maintained 90%+ stakeholder satisfaction aligned with Sussex engagement benchmarks
Assistant Internal Communications Manager
TotalEnergies
Lahore
2021.03 - 2022.08
- Produced 12-18 monthly newsletters for 300-500 employees, improving open rates from 35% to 45%
- Delivered 20-30 internal campaigns (safety, HR, policy) and reduced comms queries by 15-25%
- Managed intranet content, internal blogs, and press releases
- Coordinated 5-8 corporate events annually, executed logistics, scheduling, materials, and internal promotion for 80-200 attendees
Internal Communications and Marketing Officer
Nacirema Creatives
Dallas, United States
2020.03 - 2021.03
- Executed social media strategy and execution for 6-10 client accounts across Instagram, Facebook, Twitter, and Pinterest
- Delivered 300-400 posts per month, maintaining consistent brand voice, visual identity, and posting cadence
- Generated 150,000-250,000 monthly impressions across client portfolios through optimised content and scheduling
- Created 12-20 tailored marketing strategies, improving engagement by 20-35% across accounts
- Coordinated daily with US-based teams, ensuring 100% on-time delivery of creative assets and campaigns
- Oversaw design briefs, content calendars, and creative workflows; contributed to website updates and packaging content for 5-10 brands
Internal Communications and Social Media Lead
Drama Queen Productions
Karachi, Pakistan
2019.02 - 2020.03
- Managed 4-7 client portfolios as primary contact
- Delivered 150-250 posts per month and coordinated photoshoots and creative production
- Developed 1- and 3-month marketing strategies, improving engagement by 15-30%
- Supported small-scale brand events and creative activations
Editor
The Express Tribune
Karachi
2018.07 - 2019.02
- Edited and produced articles, features, and blogs under tight deadlines
- Coordinated with journalists, freelancers, and creative teams to maintain daily output
- Commissioned and published new content to support editorial schedules
Education
BSc - Economics & Political Science
Lahore University of Management Sciences (LUMS)
2014.06 - 2018.06
Skills
- YouTrack
- Attention to Detail
- Teamwork
- Initiative
- Interpersonal Skills
- CRM
- Microsoft Office
- Microsoft Power Point
- Slack
- Agile
- Continuous Learning
- Integrity
- Self-Motivation
- Leadership
- Project Management
- Problem-Solving
- Decision-Making
- Resilience
- Presentation Skills
- Critical Thinking
- Coaching
- Management Consulting
- Watson
- Carpentry
- Adaptability
- Strategic Thinking
- Acting
- Negotiation
- Canva
- Mailchimp
Accomplishments
- Stakeholder Satisfaction Excellence, Achieved 90%+ satisfaction in stakeholder collaboration to enhance cross-functional communication for major events.
- Enhanced Newsletter Engagement, Utilized creative storytelling to boost newsletter open rates by 30-40%, engaging more employees effectively.
- Event Participation Milestone, Executed cross-functional collaboration for 10+ major events, successfully reaching over 3,240 participants annually.
Personal Information
Title: Manager of Internal Communications
Timeline
Internal Communications and Marketing Coordinator
University of Sussex
2026.01 - 2026.01
Internal Communications & Events Officer
University of Sussex Business School
2023.05 - 2026.01
Assistant Internal Communications Manager
TotalEnergies
2021.03 - 2022.08
Internal Communications and Marketing Officer
Nacirema Creatives
2020.03 - 2021.03
Internal Communications and Social Media Lead
Drama Queen Productions
2019.02 - 2020.03
Editor
The Express Tribune
2018.07 - 2019.02
BSc - Economics & Political Science
Lahore University of Management Sciences (LUMS)
2014.06 - 2018.06