MARIAM TAHOON

- Managed customer relations through communication and helpful interactions.

- Identified customer needs and wants to enhance customer experiences and boost sales.

- Maintained relationships with customers to maximize sales opportunities.

- Created solutions for customers to satisfy specific needs, quality and budget.

-Attended multiple huge events for clients and represent our company.

- Created promotional materials to advertise products and services.

- Recommended complementary purchases to customers, increasing revenue.

- For this role I required to take passport photos of clients, or any other photos they needed taken. (All ages as well as new borns)

-Helped customers locate products and checked store system for merchandise at other sites.

-Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

-Engaged with customers to effectively build rapport and loyalty.

-Generated new sales leads to achieve and exceed monthly sales goals.

-Managed company's social media (Instagram & TikTok) in order to keep up with latest trends in the industry and boost customer satisfaction.

- Forwarded worksheets to administrative support staff for final processing.

- Completed daily tally sheets and production reports for supervisor.

- Assisted examiner with invigilating multiple students of all ages during exams to ensure rules of Lamda are being followed.

- Managed register as well as reporting back to supervisor about any absences, lateness or change in circumstance.

- Greeted students, made them feel at ease and confident for their exams.

- Conducted identification checks for students above the age of 18.

- Maintained personnel records and updated internal databases to support document management.

- answered and transferred phone calls to provide customers with information about various aspects of our company.

- Collected, validated, and distributed information to employees.

- Sent emails to existing and new clients, arrange meetings and appointments as well as respond to client enquiry.