Mariam Osman
London
Summary
Friendly and motivated professional with strong communication, customer service and problem-solving abilities. Experienced in engaging with diverse individuals, handling enquiries, and building rapport in fast-paced environments. Demonstrates resilience, adaptability and the ability to work independently or as part of a team to achieve goals and deliver high-quality results. Excellent organisational skills, time management and confidence in managing challenging conversations and prioritising tasks effectively. Ready to use and further develop these skills in a new environment.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work history
Door to door salesperson
City Link Solutions
London
04.2025 - 12.2025
- Demonstrated excellent communication skills to gain trust of potential customers.
- Adapted sales pitches according to individual client requirements.
- Handled objections, resulting in successful sales negotiations.
- Developed new sales strategies and constantly evaluated effectiveness.
- Utilised persuasive selling techniques for closing sales deals successfully.
- Managed time efficiently to speak to 100 people daily.
- Achieved leadership status and recruited people to replicate results by personally developing them
- Maintained professional demeanour whilst dealing with challenging situations.
Tutor
Tutors United
London
11.2022 - 07.2024
- Won tutor of year award 2024
- Provided detailed math and English lessons
- Helping students improve grades by up to 220% in math and 1.2 sub levels in English
- Prepared students for examinations and assessments.
- Provided constructive feedback for each tutoring session to evaluate student performance and determine future needs.
- Planned lessons to target subject weaknesses and build skills within strengths.
- Increasing students' confidence in answering questions
- Used lesson plans provided to further tailor it to individual needs.
- Incorporated games to engage students who have special educational needs.
Library volunteer
Blue Anchor Library
London
07.2018 - 08.2018
- Volunteered at local library to assist with summer reading challenge.
- Persuaded children to participate by providing incentives like fun prizes.
- Helped recommend books according to taste
Daycare Assistant Volunteer
The Redeemed Christian Church of God Mount Zion
London
03.2018 - 03.2018
- Helped organised lunch times and fun activities.
- Observed up to 12 children at play to monitor behavioural and social interactions, intervening in serious conflicts.
- Encouraged children to share and communicate with peers to boost social development.
- Maintained welcoming classroom environment.
- Followed sanitation and health protocols to reduce risk of illnesses.
Education
GCSEs - All Subjects
City of London Academy (Southwark)
London, ENG 09.2014 - 05.2019
A-Levels -
City of London Academy (Southwark)
London, ENG 09.2019 - 05.2021
Bachelor of Arts - Humanities
Queen Mary University of London
London, ENG 09.2021 - 05.2024
Skills
- Attention to Detail
- Conflict Resolution
- Tenacity and resilience
- Target-Driven approach
- Adaptability
- Time management
- Team-work
- Independence
- Interpersonal skills
- Communication
Affiliations
- Cooking and creating new tasty recipes
- Reading
- Writing poetry
Accomplishments
.Won a rising star award in sales
Timeline
Door to door salesperson
City Link Solutions
04.2025 - 12.2025
Tutor
Tutors United
11.2022 - 07.2024
Bachelor of Arts - Humanities
Queen Mary University of London
09.2021 - 05.2024
A-Levels -
City of London Academy (Southwark)
09.2019 - 05.2021
Library volunteer
Blue Anchor Library
07.2018 - 08.2018
Daycare Assistant Volunteer
The Redeemed Christian Church of God Mount Zion
03.2018 - 03.2018
GCSEs - All Subjects
City of London Academy (Southwark)
09.2014 - 05.2019