Mariam Mallah
London,Greater London
Summary
Excellent communication skills and extensive experience working with clients and partners. Focused customer service/ technical support brings excellent communication and problem-solving skills illustrated over 3-year industry career. Supports technical operations with mastery of diverse data communication systems and peripheral equipment. Bilingual educator offering skill in communication, leadership and organisation. More than 2 years in college-level instruction. Proactive and friendly leader committed to improving restaurant operations. Collaborates successfully with FOH staff and kitchen team to improve processes and elevate restaurant footfall and sales. Demonstrates exceptional conflict management skills, resolving incidents to maintain customer satisfaction and loyalty.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Amazon Flex Delivery Driver
Amazon.com
London
09.2023 - Current
- I do it whenever I am able to
Resturant Manager
Aya resturant
London
03.2020 - 06.2023
- I was the floor manager for a long time.
Technical Support
London
03.2022 - 03.2023
Customer Service
South West London
01.2020 - 02.2023
Education
Bachelor's degree in Biomedical science -
Kingston University
09.2022 - Current
Higher National Diploma - Biology, Chemistry, Physics, Health & Social Care
ursuline
09.2020 - 06.2022
GCSE - undefined
09.2015 - 05.2020
Skills
- Driving
- Arabic
- Communication skills
- Team management
- Data science
- Computer skills
- Computer graphics
- Data analysis skills
- Molecular biology
- Public speaking
- Technology (5 years)
- Logging paperwork
- Full UK driving licence
Certification
Driving Licence, 11/01/21, Present
Languages
English
Fluent
Arabic
Native
French
Elementary
Spanish
Beginner
Affiliations
- Building pc's
- Technology
- Gaming
- Swimming
- Research
- Experimenting with softwares/drivers
Timeline
Amazon Flex Delivery Driver
Amazon.com
09.2023 - Current
Bachelor's degree in Biomedical science -
Kingston University
09.2022 - Current
Technical Support
03.2022 - 03.2023
Higher National Diploma - Biology, Chemistry, Physics, Health & Social Care
ursuline
09.2020 - 06.2022
Resturant Manager
Aya resturant
03.2020 - 06.2023
Customer Service
01.2020 - 02.2023
GCSE - undefined
09.2015 - 05.2020