Summary
Overview
Work History
Education
Skills
Volunteer works- University of East London
Interests and Hobbies
Timeline
Generic

Mariam Issa

Romford ,Havering

Summary

Experienced caregiver with focus on nurturing and developing young children. Create safe, engaging environment through strong communication skills and deep understanding of child development. Foster emotional and social growth by implementing tailored educational activities.

Overview

13
13
years of professional experience

Work History

Healthcare assistant

Queen's Hospital
Romford , Havering
07.2015 - 10.2026
  • Assisted in patient care, improved comfort and well-being.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Completed care documentation and monitored patient progress to achieve up-to-date records.
  • Worked closely with nurses to maintain optimum levels of communication.

Child caregiver

Great Ormond Hospital for Children
London, London
04.2024 - 05.2024
  • Maintained clean and hygienic living spaces for healthy conditions.
  • Looking after babies in recovery room after surgery
  • Cleaning, changing, feeding and create fun and entertaining environment for children

Young People Mental Health Support Work

New Beginning 16+
Romford , Havering
09.2020 - 03.2021

During my work as a young people's mental health support worker, I used my communication skills to communicate with young people to help and encourage them with their school and college work.

Helping them with doctor’s appointments and making sure their mental health and well-being are well maintained. By talking to them in a way that they will understand and making them feel supported and protected

Ensure they're confident to speak about their feelings at any time they feel like to talk about it

I also used my teamwork skills to work effectively with my colleagues to provide suitable services to young people and to ensure all their needs are met

I used my IT skills to do the job well, for example, booking appointments online, and filling out college applications for young people

Using Micro-Soft Office such as Word Document at work to write notes and logs

Using my Multi-Lingual: Arabic & English to translate for young people who have language barriers

During this job, I learned how to work with different people from different backgrounds. I also learned how to communicate well with young people with different mental and emotional levels in a good manner that will not offend them.

Health care assistant

Inna care Ltd
Romford , Havering
04.2019 - 09.2019
  • Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
  • Kept detailed records of patient progress, assisted medical staff in treatment planning.
  • Assisted in patient care, improved comfort and well-being.
  • Prepared meals for patients, ensured balanced nutrition intake.
  • Enhanced healing process by changing wound dressings regularly.
  • Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Assisted in all aspects of personal care, retaining comfort and dignity.

Teaching assistant

Kumon English and Maths After School Club
London, London
07.2013 - 09.2013
  • Ensured safety of pupils during extracurricular activities for an accident-free environment.
  • Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
  • Provided feedback on pupil's work, identifying areas for improvement.
  • Supported classroom teacher with behaviour management, promoting a positive learning environment.
  • Led small group sessions for enhanced focus on challenging topics.
  • Offered one-on-one guidance to struggling students for improved academic performance.

Education

TQUK Level 2 - TQUK Level 2 Certificate in Children's Mental Health

LMP Education Training Program
London
04.2025

Civil service course -

Strive Training Program
London
08.2023

Bachelor of Science Honours - Public Health and Health Promotions

University of East London
London
07.2020

A-Levels - Applied Science

Westminster King Ways College
London
06.2015

NVQ Level 2 - Applied Science

City of Westminster College
London
06.2013

GCSEs - High School

Westminster Academic School
London
07.2012

Skills

  • Emotional support provision
  • Competence in administering medicine
  • Health and wellness promotion
  • Multilingual; Arabic English
  • Nutrition knowledge
  • Punctuality
  • Patience and calmness
  • Health and safety training
  • Medication assistance
  • Trauma and therapeutic care
  • Hygiene control
  • Communication and eamwork skills
  • Organisation skills: I can organise myself and arrange any work that needs to be done Eg being organised by working part-time during my studies and involved in events and volunteer works
  • IT Skills: use Micro-Soft Office such as Word Document at university to write assignments and essays, PowerPoint to design presentations, Excel to analyse data, and pivot tables
  • Research skills: during my time at university I have learned how to use different research tools such as PubMed and EBSCO to search for health journal
  • Listening skills

Volunteer works- University of East London

Promoting and sign-posting mental health

Raise awareness of mental health illnesses in higher education

Talking about stigma to reduce mental health problems

Interests and Hobbies

I enjoy participating in social activities such as volunteering and workshops that will benefit the community.

Traveling and exploring new places

Research and new study Promoting and advocating healthy lifestyle and mental well-being.

I also enjoy going out with my little daughter and meeting with friends and I enjoy walking as it reduces stress and anxiety and boosts my energy and positive mood.

Timeline

Child caregiver

Great Ormond Hospital for Children
04.2024 - 05.2024

Young People Mental Health Support Work

New Beginning 16+
09.2020 - 03.2021

Health care assistant

Inna care Ltd
04.2019 - 09.2019

Healthcare assistant

Queen's Hospital
07.2015 - 10.2026

Teaching assistant

Kumon English and Maths After School Club
07.2013 - 09.2013

TQUK Level 2 - TQUK Level 2 Certificate in Children's Mental Health

LMP Education Training Program

Civil service course -

Strive Training Program

Bachelor of Science Honours - Public Health and Health Promotions

University of East London

A-Levels - Applied Science

Westminster King Ways College

NVQ Level 2 - Applied Science

City of Westminster College

GCSEs - High School

Westminster Academic School
Mariam Issa