Mariam Iqbal
Glasgow
Summary
LLB (Hons) Law graduate (2:1) and MSc Diplomacy & International Security graduate (Merit) with strong intellectual, analytical and communication skills developed through academic study and professional experience. Experienced in researching complex issues, handling sensitive information and working within regulated environments. A resilient and adaptable individual with excellent organisational skills, a passion for law and a strong commitment to qualifying as a solicitor through high-quality practical experience.
Overview
7
7
years of professional experience
Work History
Technical Intern
Morgan Stanley
06.2019 - 07.2019
- Conducted structured research and analysis, providing insights that informed strategic decision-making in a professional services environment.
- Produced clear, concise reports for senior stakeholders, highlighting key findings to facilitate informed decisions.
- Gathered and assessed information from multiple sources, applying a methodical and analytical approach.
- Collaborated across teams to achieve project objectives, successfully meeting tight deadlines.
Legal Work Experience
Sheppard and Wedderburn LLP
10.2019 - 10.2019
- Reviewed and organised legal documents and deeds, developing strong attention to detail and document management skills.
- Shadowed a trainee solicitor, gaining insight into legal practice, client service and professional responsibilities.
- Attended a Scottish Power wind farm site visit and professional development workshops, enhancing commercial awareness and understanding of the legal sector.
Customer Service Roles
Sky Group
08.2022 - 11.2023
- Managed high-volume caseload of customer queries, resolving complex and sensitive issues to enhance customer satisfaction.
- Negotiated solutions and resolved issues efficiently, ensuring fair outcomes that aligned with customer needs.
- Built strong relationships through clear communication, effectively managing expectations to achieve positive resolutions.
- Maintained accurate and detailed records, ensuring consistency and compliance in all interactions.
Domestic Assistant
NHS
02.2026 - Current
- Maintained high standards across all tasks through strong attention to detail and consistency, contributing to overall service excellence.
- Managed workload efficiently in fast-paced, time-sensitive setting, ensuring reliability and accuracy in all duties performed.
- Operated in highly regulated environment, ensuring compliance with procedures and standards to uphold safety and quality.
Optical Assistant
Specsavers
10.2025 - 02.2026
- Communicated complex information clearly to customers, supporting informed decision-making and positive outcomes.
- Managed sensitive client information accurately and confidentially to uphold regulatory compliance and client trust.
- Maintained accurate, well-organised records to support effective administrative and case management processes.
- Prioritised tasks effectively under pressure, ensuring attention to detail and quality of service delivery.
- Applied sound judgement when handling sensitive situations, ensuring fair, consistent, and professional outcomes.
Camp Counsellor
Chimney Corners Camp YMCA
06.2024 - 08.2024
- Ensured safety and wellbeing of campers in fast-paced, high-responsibility environment, fostering a secure and supportive atmosphere.
- Organised and coordinated structured activities, optimising schedules, participation, and group engagement to enhance camper experience.
- Worked collaboratively within a team to maintain a positive, inclusive, and well-managed environment.
- Developed strong communication and interpersonal skills through daily interaction with children, parents, and staff.
- Exhibited adaptability and problem-solving while managing competing responsibilities under pressure, contributing to smooth programme delivery.
Automotive Appraiser
Evans Halshaw
04.2024 - 06.2024
- Managed high-volume caseload of customer queries, resolving complex and sensitive situations to enhance customer satisfaction.
- Built strong relationships through clear communication, aligning expectations and facilitating positive outcomes.
- Negotiated solutions and resolved issues efficiently, delivering fair and commercially aware outcomes.
- Maintained detailed records to ensure compliance and support effective follow-up on customer interactions.
Education
MSc Diplomacy and International Security - Merit
University of Strathclyde
01-2025
Law LLB (Hons) - (2.1)
Edinburgh Napier University
01-2024
Skills
- Legal Research (Westlaw & LexisNexis)
- Legal Writing & Case Analysis
- Statutory Interpretation
- Document Review & Drafting
- Public International Law
- Commercial Awareness
- Regulatory Compliance
- Client Communication
- Information Analysis
- Microsoft Office Suite
- Adaptability
References
Available on request
Timeline
Domestic Assistant
NHS
02.2026 - Current
Optical Assistant
Specsavers
10.2025 - 02.2026
Camp Counsellor
Chimney Corners Camp YMCA
06.2024 - 08.2024
Automotive Appraiser
Evans Halshaw
04.2024 - 06.2024
Customer Service Roles
Sky Group
08.2022 - 11.2023
Legal Work Experience
Sheppard and Wedderburn LLP
10.2019 - 10.2019
Technical Intern
Morgan Stanley
06.2019 - 07.2019
MSc Diplomacy and International Security - Merit
University of Strathclyde
Law LLB (Hons) - (2.1)
Edinburgh Napier University