Mariam Ibrahim Maisha
Fishponds
Summary
Motivated and compassionate professional with extensive experience in retail, customer service, and hands-on support within care settings. Proven ability to build positive relationships while effectively working under pressure, ensuring vulnerable individuals receive dignity and respect. Recently relocated to the UK and eager to contribute to a role in care or support work, leveraging strong interpersonal skills, reliability, and a steadfast commitment to enhancing the well-being of others. Passionate about making a meaningful impact in the lives of those served.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Informal Care Experience
Badminton Garden
01.2024 - Current
- Assisted with personal care routines and offered emotional support.
- Encouraged independence and social interaction for individuals in care.
- Learned to respond calmly and compassionately to changing needs.
- Voluntary/family support
Sales Assistant
Prowas Cosmetic & Gift Corner
04.2021 - 06.2022
- Provided excellent customer service and created a welcoming experience for customers.
- Managed shelving, stock rotation, and cash handling with accuracy.
- Supported customers with product selection and queries, ensuring satisfaction.
- Developed teamwork skills and ability to work under pressure.
Education
HSC (Equivalent to A-Level) -
Shajalal Jamea Islamia School & College
01.2019
SSC (Equivalent to GCSE) - undefined
Alamin Jamea High School
01.2017
Skills
- Caring, empathetic, and patient approach
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Reliable, punctual, and highly organized
- Comfortable working under pressure in busy environments
- Commitment to professional growth and training
- Awareness of safeguarding and confidentiality principles
Certification
- Care Certificate (Working Towards) – Willing and ready to complete on employment
- Safeguarding Adults and Children – Level 1
- Basic Life Support & First Aid Awareness
- Manual Handling and Moving & Positioning Training (to be undertaken if required)
Hobbies & Interests
Playing sports and staying active at the gym, Meeting new people and engaging in community activities
Training & Development
- Basic Care Skills (Informal Training): Shadowed carers at Badminton Garden, supporting daily living activities, mealtime support, and companionship.
- Customer Service Training: Developed strong communication and problem-solving skills through retail work.
- Health & Safety Awareness: Gained knowledge of safe working practices in both retail and care settings.
Hobbies
- Playing sports and staying active at the gym
- Meeting new people and engaging in community activities
Languages
English
Professional Working
Bengali
Native or Bilingual
Hindi
Professional Working
Timeline
Informal Care Experience
Badminton Garden
01.2024 - Current
Sales Assistant
Prowas Cosmetic & Gift Corner
04.2021 - 06.2022
SSC (Equivalent to GCSE) - undefined
Alamin Jamea High School
HSC (Equivalent to A-Level) -
Shajalal Jamea Islamia School & College