Summary
Overview
Work History
Education
Skills
Websites
Software
Timeline
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Mariam Gasparian

Senior Data Analyst
Amsterdam

Summary

I am a driven professional, passionate about sustainable development, innovation, and data science. My goal is to make a positive impact on society and the environment by leveraging data analytics and machine learning techniques within a socially and environmentally responsible organization.

Overview

7
7
years of professional experience
3
3
Languages

Work History

Senior Data Analyst

Tesla
Amsterdam
3 2024 - Current
  • Supported sales leadership with translating business priorities into measurable KPIs and developing the content for the weekly call with the regional leadership to track the progress on those KPIs.
  • Supported the newly emerging teams such as Customer Engagement, Customer communication, and L&D, with developing the relevant business KPIs to track the incremental impact of their initiatives on sales and employee performance in various regions.
  • Developed efficient published data connections and dashboards to automate the reporting on the relevant KPIs, conducted a standardization of sales related KPIs across the existing dashboards to simplify user experience and avoid discrepancies.
  • Conducted deep dive analysis to determine the differentiators of successful locations, find ways to improve efficiency and identify the drivers of sales.
  • Conducted analysis to understand the purchasing behavior of various types of customers and shared recommendations for the tailored follow up approach for the sales teams.
  • Based on the results of the deep dive analysis developed the dashboards to provide the teams with deeper insights into their customer base, support with prioritization of the most promising leads, and enable a holistic view on the customer journey.

Data Analyst

Tesla
Amsterdam
1 2021 - 3 2024
  • Developed and implemented detailed and accurate reports for the management team, providing visibility into performance against key business objectives.
  • Manipulated and interpreted large datasets to deliver actionable insights to the management
  • Designed intuitive and elegant visualizations to communicate key insights that drive business decisions.
  • Supported with identifying data issues and collaborated with the relevant teams to resolve the root cause.

Associate Project Manager - Business Resolution

Tesla
Amsterdam
10.2019 - 01.2021
  • Performed regional financial performance and KPI analysis for the regional leadership and VP.
  • Performed in depth financial analysis for the auditing and finance leads to support with budgeting and compliance investigations.
  • Lead projects focused on developing and streamlining of reporting capabilities.
  • Facilitated the development of new systems and processes to automate data collection.
  • Developed reporting procedures to create a feedback loop between engineering and customer support teams with a goal to facilitate product improvement.
  • Supported with auditing and ensuring the compliance of data collection and retention procedures.
  • Created a feedback loop for continuous new systems development and improvement.

Associate Project Coordinator - Business Resolution

Tesla
Amsterdam
10.2018 - 10.2019
  • Streamlined and improved current processes, ensuring the highest levels of customer satisfaction.
  • Coordinated interactions between project managers, customers, and internal stakeholders to support the resolution of projects efficiently, ensuring all involved adhere to deadlines.
  • Provided guidance and support to Project Managers relative to the scaling of the rapidly growing customer base.
  • Supported performance reviews of assets, helped interpret transaction documents to determine financial and operational accountability.
  • Assisted with identifying data-driven strategies and insights, including support with viable solutions for assets to mitigate potential disputes while considering customer, financial and operational implications.

Project Coordinator Intern - Service Operations

Tesla
Amsterdam
02.2018 - 09.2018
  • Brought change management perspective to service operations projects.

Project Coordinator Intern - Market Readiness

Tesla
Amsterdam
08.2017 - 01.2018
  • Coordinated equipment rollout, researched scalability factors, and analyzed feedback.

Education

MScBA Business Analytics & Management -

Rotterdam School of Management, Erasmus University
Rotterdam, The Netherlands
08.2022 - 7 2023

Premaster Business Administration - undefined

Rotterdam School of Management, Erasmus University
08.2021 - 8 2022

Bachelor's Degree - International Business and Management

Amsterdam School of International Business
01.2014 - 1 2018

Skills

Data Analysis

Stakeholder Management

Reporting Development

Software

SQL

Python

Tableau

Excel

Timeline

MScBA Business Analytics & Management -

Rotterdam School of Management, Erasmus University
08.2022 - 7 2023

Premaster Business Administration - undefined

Rotterdam School of Management, Erasmus University
08.2021 - 8 2022

Associate Project Manager - Business Resolution

Tesla
10.2019 - 01.2021

Associate Project Coordinator - Business Resolution

Tesla
10.2018 - 10.2019

Project Coordinator Intern - Service Operations

Tesla
02.2018 - 09.2018

Project Coordinator Intern - Market Readiness

Tesla
08.2017 - 01.2018

Bachelor's Degree - International Business and Management

Amsterdam School of International Business
01.2014 - 1 2018

Senior Data Analyst

Tesla
3 2024 - Current

Data Analyst

Tesla
1 2021 - 3 2024

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Mariam GasparianSenior Data Analyst