Mariam Fadoul Sitte
London,United Kingdom
Summary
A trustworthy, hardworking, organised, and enthusiastic person with excellent customer service experience. Very punctual and have good communication skills. A reliable team player who enjoys using own initiative to achieve company tasks and objectives. With the ability to work in a fast pace and busy environment whilst still remaining calm within job role. Have an outgoing personality but also maintain a professional and dedicated attitude to work. Gets on well with the other staff to ensure a healthy environment to work around. Kitchen Assistant supporting culinary and service teams for 6 years. Effective and efficient in sanitation, customer service and cleanliness. High-quality communication skills, providing articulate instruction and working collectively.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work history
Passenger assistant
Hats Group
London
11.2024 - 12.2025
- Helped Special Needs Children board safely from their homes to the school regularly, reducing risk of accidents.
- Participated in training sessions regularly enhancing knowledge about latest developments in public transportation.
- Increased accessibility of transport by catering to the needs of Special Needs Children who experience difficulties.
Kitchen assistant
Thomas Franks Ltd
Royal Kensington and Chelsea
11.2018 - 12.2025
- Cleared lunch tables for students to remove dirty utensils and leftover food items.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Assisted in preparation of meals (cutting fruit and vegetables) to expected standards.
- Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Dispensed snacks and refreshments to school children and server lunch as addition.
- Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
Volunteer youth worker
Salusbury World
Queens Park, Brent
07.2016 - 04.2018
- Provided support during regular youth sessions and planned activities.
- Role modelled positive behaviour to the children of the youth centre.
- Helped young children to develop critical life skills through educational play.
- Encouraged participation and engagement in planned activities.
- Collaborated with group of volunteers to run young person-centred youth activities and trips.
Education
ESOL - Business, IT and Numeracy E3ESOL E1/E2 English Speaking
City of Westminster College
City of Westminster 01.2010 - 05.2014
ESOL - E3/ LEVL 1 English Speaking
Westminster Education Service
City of Westminster 01.2015 - 05.2016
Skills
- Excellent customer service skills
- Fluent in Arabic and English
- Ability to manage challenging situations with confidence
- Self-motivated with positive attitude
- Excellent team working skills with ability to work independently
- Good use of initiative and forward thinker
- Responsible and reliable with excellent work characteristics
- Able to get on along well with others in working environment
Languages
Arabic
Fluent
Hobbies and interest
I enjoy cooking for my family and friends. I also try to use various recipes around the world to try various flavours from across the globe.
Awards, Accomplishments, and Honours
I have achieved the following:, Food Safety & Hygiene (Level 2), Health and Safety Essentials, Keeping Children Safe in Education (2023) PART 1, Prevent Duty, Safeguarding Children (Level 2), DBS Checked, First Aid Qualification, Buccal Midazolam Training
Timeline
Passenger assistant
Hats Group
11.2024 - 12.2025
Kitchen assistant
Thomas Franks Ltd
11.2018 - 12.2025
Volunteer youth worker
Salusbury World
07.2016 - 04.2018
ESOL - E3/ LEVL 1 English Speaking
Westminster Education Service
01.2015 - 05.2016
ESOL - Business, IT and Numeracy E3ESOL E1/E2 English Speaking
City of Westminster College
01.2010 - 05.2014