Mariam Ali
Bradford,United Kingdom
Summary
Experienced healthcare professional with extensive expertise in phlebotomy, medical ethics, and patient care. Proficient in communicating with non-verbal patients, providing incontinence support, and comforting distressed individuals. Skilled in healthcare software, NHS systems, and maintaining patient confidentiality. Demonstrates efficiency in data entry, patient observations, and first aid. Adept at personal care assistance, basic life support, infection prevention and control, dementia awareness, medication administration, compassionate care, care coordination, safeguarding vulnerable adults, wound dressing, and report-writing. Committed to delivering high-quality preventative healthcare and ensuring the well-being of all patients.
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work history
Healthcare support worker in hospital setting (ongoing)
24/7 Nursing
Ilkley, LS29 9PE
01.2020 - 06.2025
- Company Overview: Nursing Agency
- Worked closely with multidisciplinary team to deliver holistic care.
- Provided emotional support for patients and their families during difficult times.
- Supported the implementation of care plans tailored to individual patient needs.
- Attended mandatory training courses on regular basis to keep skills updated.
- Collaborated effectively with healthcare professionals to provide comprehensive care for patients.
- Practised infection control standards to maintain patient health and safety.
- Enabled better understanding between healthcare team members by acting as a liaison between them.
- Helped elderly residents with basic living skills such as dressing and feeding themselves.
- Documented patient observations accurately for healthcare team's reference.
- Improved patient comfort by assisting with daily personal hygiene tasks.
- Maintained a clean, safe environment for all patients.
- Ensured timely delivery of meals and refreshments, maintaining hydration levels of patients.
- Communicated sensitively with patients whilst respecting privacy and dignity at all times.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
- Maintained strict confidentiality of information regarding patients.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
University of Salford
University of Salford
Salford, M5 4WT
09.2016 - 09.2018
- Engaged with children with special needs, promoting educational aspirations and personal growth.
- Established a stall to interact with young people, addressing inquiries about future pathways.
- Guided individuals towards achieving their goals through informed support and encouragement.
- Acquired and implemented new skills to enhance operational efficiency and productivity.
- Supported team by demonstrating respect and willingness to help.
- Executed daily responsibilities with precision and attention to detail.
Hairdresser
Sabah Khan
Bradford, West Yorkshire
01.2017 - 01.2018
- Company Overview: Beauty Salon
- Opening and closing the store and overseeing the floor.
- Giving clients guidance and recommendations for appropriate hairstyles that suit their needs is known as consultation.
- Hair cutting: Getting hair to the right length and style with scissors, trimmers, and razors.
- Colouring: Using chemicals such as bleaches, tints, and hair dyes to add the client's preferred colour.
- Hair styling: Using different methods, such as blow-drying, curling, and straightening, to style hair. Hair health and appearance can be enhanced by offering treatments including deep conditioning, perming, and relaxation.
- Customer satisfaction is achieved by paying attention to the demands of the customer and offering excellent service.
- Sanitation: Keeping workstations tidy and sanitising equipment in accordance with safety and health standards.
- Administration: includes scheduling, collecting payments, and maintaining current client information.
- Beauty Salon
- The reason for leaving the job was due to wanting career growth and development opportunities. There was no prospects for growth or skill acquisition in this position. What I was seeking was more exciting roles that offer ongoing development because staying in the same position had begun to feel stagnant.
- In this work, I acquired a variety of skills. I gained greater public speaking confidence from the job, which was really beneficial for my nursing education. Working autonomously, setting deadlines, scheduling consultations and appointments, setting up and attending staff meetings, and interacting with clients via phone and email were all made possible by the position.
Student Union Women's Officer
Bradford College
Bradford, BD7 1AY
01.2015 - 08.2015
- This was a voluntary job role. I worked as a women's officer dealing with any issues that women face or might be facing whilst at college. This included anything from harassment to general issues.
- Responsibilities: engaging with students, filling out forms and paperwork.
Student Ambassador
Bradford College
Bradford, BD7 1AY
01.2014 - 01.2015
- Student ambassador role included working with kids of all nature, behaviour and backgrounds, working with parents, leading workshops, giving tours, finance and course advisor and being on support team. The job had its implications which I had to work around e.g. the children would sometimes misbehave and not listen to instructions so my role was to guide them and make them listen and understand. I worked with children from age 16+. This job role taught me how to be patient and work around difficult situations. I work well with kids and I have always got compliments from the kids and the staff on my management skills.
Shop floor assistant
Clark's
Bradford, BD1 1AH
06.2012 - 07.2012
- Shop floor assistant while studying at school.
- For my work experience I worked in Clark's, the shoe shop. I was given tasks like sorting out shoes and putting them on the correct selves. I was always on the shop floor making customers happy and making sure they were happy with the service given and that they were satisfied before they left the store. Always helped my colleagues achieve the goals and aims given to them. When I was working in Clark's I was working with 2 other girls that were on work experience like me, I planned on who was doing what all to make sure the store runs smoothly. I solved problems that were given to me. As I was working at a place where you get a lot of elder people I adapted myself and made sure the customers were satisfied. The store was handled very well. I have done business for my GCSE's I had the knowledge and understanding of what happens in a retail shop. I did some research to make sure I knew everything I need to know. I participated in all the tasks to make sure no problems occur. We all worked really well in a team to make sure the tasks were finished to a high standard. When I was working at Clark's, a woman came in and she couldn't understand or speak English. I approached her in a friendly manner and spoke in Urdu as that was the language she understood. I was able to solve all her problems and I made sure she left as a happy customer.
Education
GCSEs - Maths
Dixons Allerton Academy
BradfordGCSEs - English
Dixons Allerton Academy
BradfordGCSEs - Applied Science
Dixons Allerton Academy
BradfordGCSEs - ICT
Dixons Allerton Academy
BradfordBachelor of Science - Mental Health Nursing
University of Bradford
Bradford 2019 - 2023
Skills
- Phlebotomy expertise
- Medical ethics knowledge
- Patient comfort techniques
- Confidentiality adherence
- Data entry proficiency
- Patient observation skills
- First aid certification
- Personal care support
- Basic life support training
- Infection control practices
- Dementia awareness training
- Compassionate patient care
- Vulnerable adult safeguarding
- Wound care management
- Report writing skills
Languages
Urdu
Native
Timeline
Healthcare support worker in hospital setting (ongoing)
24/7 Nursing
01.2020 - 06.2025
Hairdresser
Sabah Khan
01.2017 - 01.2018
University of Salford
University of Salford
09.2016 - 09.2018
Student Union Women's Officer
Bradford College
01.2015 - 08.2015
Student Ambassador
Bradford College
01.2014 - 01.2015
Shop floor assistant
Clark's
06.2012 - 07.2012
GCSEs - Maths
Dixons Allerton Academy
GCSEs - English
Dixons Allerton Academy
GCSEs - Applied Science
Dixons Allerton Academy
GCSEs - ICT
Dixons Allerton Academy
Bachelor of Science - Mental Health Nursing
University of Bradford
2019 - 2023
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