Maria Isabel Estribio Blanco
EDINBURGH
Summary
Accomplished make up artist student, pursuing HNC in Fashion make up eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.
Overview
22
22
years of professional experience
Work history
Hospitality steward
Scotrail
EDINBURGH
2024.09 - Current
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Built loyal customer base by creating welcoming environment with top quality service.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided first-class customer care through helpful, friendly service.
Cabin crew member
Aebal
Barcelona, Spain
2007.11 - 2008.11
- Prepared cabin and passengers for safe landing.
- Helped passenger with diverse comfort requests and answered questions.
- Assessed emergency equipment and first aid kits ahead of travel.
- Performed rigorous pre-flight security checks ahead of take off.
- Managed emergency response actions following established procedures for evacuation and passenger safety.
Cabin crew member
Air Nostrum
Barcelona, Spain
2006.05 - 2007.05
- Helped passenger with diverse comfort requests and answered questions.
- Met passengers at entrance, verified tickets and directed individuals to locations.
- Assessed emergency equipment and first aid kits ahead of travel.
- Performed rigorous pre-flight security checks ahead of take off.
- Served foods and beverages based on passenger locations and ticket tiers.
Housekeeping , restaurant host, waitress
Hilton Coylumbridge
Aviemore, Highland
2003.01 - 2004.06
Education
Cabin crew certificate -
Air Consul
Sevilla 2006.05 - 2007.05
Bachelor of Arts -
Lucus Solis
Sanlucar la MayorHNC Fashion make up -
Edinburgh college, Granton Campus
Edinburgh 2024.08 -
Zumba instructor certificate -
Zumba
Edinburgh 2019.08 - 2019.08
Skills
- Sales techniques
- Customer service orientated
- Conflict Resolution
- Decision making
- Engaging personality
- Punctuality
- Know how to work in a team
- Creativity
- Determination
Affiliations
- Painting
- Dancing
- Cooking
- Travelling
Languages
Spanish
Native
English
Fluent
References
References available upon request.
Timeline
Hospitality steward
Scotrail
2024.09 - Current
HNC Fashion make up -
Edinburgh college, Granton Campus
2024.08 -
Zumba instructor certificate -
Zumba
2019.08 - 2019.08
Cabin crew member
Aebal
2007.11 - 2008.11
Cabin crew certificate -
Air Consul
2006.05 - 2007.05
Cabin crew member
Air Nostrum
2006.05 - 2007.05
Housekeeping , restaurant host, waitress
Hilton Coylumbridge
2003.01 - 2004.06
Bachelor of Arts -
Lucus Solis