Maria Cristina Hamada
Wigan,Lancanshire
Summary
Dynamic professional with a strong foundation in public relations and strategic planning, adept at leveraging multilingual skills to enhance communication and team building. Demonstrates exceptional leadership and problem-solving abilities, consistently driving successful outcomes through resourcefulness and upselling techniques. Committed to fostering collaborative environments that promote growth and innovation, with a focus on achieving long-term career goals in leadership roles.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Sales and Event Coordinator
TeamSport eKarting
Warrington, Cheshire
2023.11 - Current
- Worked closely with clients for customised event planning, resulted in highly personalised experiences.
- Balanced budget constraints whilst delivering high-quality events, upheld company reputation for excellence.
Customer Service Advisor - Warranty
Sofology
Ashton in Makerfield, Lancanshire
2023.08 - 2023.11
- Monitored team's adherence to company policies, promoted a collaborative work environment.
International Customer Care Advisor
JD Sports
Rochdale, Greater Manchester
2023.01 - 2023.08
- Escalated complex issues to senior management when necessary, ensured comprehensive solution provision.
Sales and Customer Care Consultant
Killer Ink Tattoo Supply
Liverpool, Merseyside
2021.09 - 2023.01
- Managed key accounts resulting in increased profitability for the company.
- Increased brand awareness by conducting engaging product demonstrations.
Education
Diploma of Higher Education - Hotel Management & Hospitality
ROC
Amsterdam, The Netherlands 1995.09 - 1997.07
Diploma of Higher Education - Business Economy
MEAO
Enschede, The Netherlands 1991.09 - 1995.07
Skills
- Multilingual
- Public Relations
- Team building
- Strategic planning
- Resourcefulness
- Problem-solving
- Upselling
- Leadership
Languages
Dutch
Native
Tagalog
Fluent
German
Intermediate
French
Beginner
Affiliations
- Lightworker & Tarot Card Consultant
Timeline
Sales and Event Coordinator
TeamSport eKarting
2023.11 - Current
Customer Service Advisor - Warranty
Sofology
2023.08 - 2023.11
International Customer Care Advisor
JD Sports
2023.01 - 2023.08
Sales and Customer Care Consultant
Killer Ink Tattoo Supply
2021.09 - 2023.01
Diploma of Higher Education - Hotel Management & Hospitality
ROC
1995.09 - 1997.07
Diploma of Higher Education - Business Economy
MEAO
1991.09 - 1995.07