Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
BusinessAnalyst
Maria Cristina Hamada

Maria Cristina Hamada

Wigan,Lancanshire

Summary

Dynamic professional with a strong foundation in public relations and strategic planning, adept at leveraging multilingual skills to enhance communication and team building. Demonstrates exceptional leadership and problem-solving abilities, consistently driving successful outcomes through resourcefulness and upselling techniques. Committed to fostering collaborative environments that promote growth and innovation, with a focus on achieving long-term career goals in leadership roles.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work history

Sales and Event Coordinator

TeamSport eKarting
Warrington, Cheshire
11.2023 - Current
  • Worked closely with clients for customised event planning, resulted in highly personalised experiences.
  • Balanced budget constraints whilst delivering high-quality events, upheld company reputation for excellence.

Customer Service Advisor - Warranty

Sofology
Ashton in Makerfield, Lancanshire
08.2023 - 11.2023
  • Monitored team's adherence to company policies, promoted a collaborative work environment.

International Customer Care Advisor

JD Sports
Rochdale, Greater Manchester
01.2023 - 08.2023
  • Escalated complex issues to senior management when necessary, ensured comprehensive solution provision.

Sales and Customer Care Consultant

Killer Ink Tattoo Supply
Liverpool, Merseyside
09.2021 - 01.2023
  • Managed key accounts resulting in increased profitability for the company.
  • Increased brand awareness by conducting engaging product demonstrations.

Education

Diploma of Higher Education - Hotel Management & Hospitality

ROC
Amsterdam, The Netherlands
09.1995 - 07.1997

Diploma of Higher Education - Business Economy

MEAO
Enschede, The Netherlands
09.1991 - 07.1995

Skills

  • Multilingual
  • Public Relations
  • Team building
  • Strategic planning
  • Resourcefulness
  • Problem-solving
  • Upselling
  • Leadership

Languages

Dutch
Native
Tagalog
Fluent
German
Intermediate
French
Beginner

Affiliations

  • Lightworker & Tarot Card Consultant

Timeline

Sales and Event Coordinator

TeamSport eKarting
11.2023 - Current

Customer Service Advisor - Warranty

Sofology
08.2023 - 11.2023

International Customer Care Advisor

JD Sports
01.2023 - 08.2023

Sales and Customer Care Consultant

Killer Ink Tattoo Supply
09.2021 - 01.2023

Diploma of Higher Education - Hotel Management & Hospitality

ROC
09.1995 - 07.1997

Diploma of Higher Education - Business Economy

MEAO
09.1991 - 07.1995
Maria Cristina Hamada