Maria Woodbridge
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista/ Cafe Manager
The Coffee Emporium
06.2022 - 07.2024
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Food Production Worker
Sweet Nectar Whole Food Desserts
08.2021 - 02.2022
- Baked and decorated intricate gluten-free, vegan and alternative diet treats based on customers' needs.
- Mixed icing, fillings and other toppings by reading recipes, scaling and measuring ingredients and operating industrial mixer.
- Produced high volumes of products daily in wholesale environment (1000 + pieces per day).
- Cleaned and maintained kitchen equipment and oven daily.
Junior Cake Decorator
Vanilla Pod Specialty Cake Kitchen
08.2018 - 11.2019
- Decorated cakes, cupcakes and cookies with intricate designs, ensuring attention to detail and customer requirements.
- Packaged finished products for sale.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Kept work area safe and sanitised by washing utensils, tools and countertops.
- Operated cash register and handled cash and credit card transactions.
- Provided friendly customer service to walk in customers and patrons when front of house staff were unavailable.
Education
Certificate IV in Art And Creative Media -
Coleg Gwent Pontypool
05.2018
Certificate IV in Bakery -
Cardiff And Vale College
06.2017
High School Diploma -
Caerleon Comprehensive School
05.2016
Skills
- Customer service
- Attention to detail
- Coffee expertise
- Active listener
- Food serving and preparation
- Time management
- Safe food handling practices
- Troubleshooting skills
Certification
- Barista Basics Mark II, Barista Basics Coffee Academy - October 2019
Timeline
Barista/ Cafe Manager
The Coffee Emporium
06.2022 - 07.2024
Food Production Worker
Sweet Nectar Whole Food Desserts
08.2021 - 02.2022
Junior Cake Decorator
Vanilla Pod Specialty Cake Kitchen
08.2018 - 11.2019
Certificate IV in Bakery -
Cardiff And Vale College
High School Diploma -
Caerleon Comprehensive School
- Barista Basics Mark II, Barista Basics Coffee Academy - October 2019
Certificate IV in Art And Creative Media -
Coleg Gwent Pontypool
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