Summary
Overview
Work History
Education
Skills
Languages
Custom
Timeline
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Maria Vasileva

Sofia

Summary

Highly skilled administrative professional with extensive experience in office administration, project coordination, and staff supervision. Proficient in Microsoft Office, financial reporting, and contract negotiation. Demonstrate expertise in recruitment and hiring, employee onboarding, and health and safety compliance. Adept at managing office supplies, organizing meetings, and coordinating travel arrangements. Strong ability to handle multiple tasks within defined timelines while maintaining attention to detail. Committed to process improvement and regulatory compliance with a focus on enhancing operational efficiency.

Overview

28
28
years of professional experience

Work History

Office Manager

CBRE
Sofia
09.2021 - Current
  • Manages and improves office efficiency by streamlining administrative procedures.
  • Manages the local/finance operations in conjunction with regional/corporate finance, including accounts payable and accounts receivable
  • Conducts financial analyses, including monthly revenue and expenses
  • Responsible for a wide range of Human Resources activities for an office in coordination with Head of People of SEE including recruitment, on-boarding/new hire orientation, training, performance management
  • Responsible for the Real Estate and Business licensing process to ensure full compliance with state and local licensing requirement
  • Oversees, supervises and approves negotiations of contracts for various services
  • Coordinate team meetings for effective communication and project alignment.
  • Ensure smooth day-to-day operations with diligent oversight of office tasks.
  • Manage supplier relationships to secure best pricing and service delivery.

Elite Lifestyle Manager

Quintessentially
10.2019 - 09.2021
  • Make travel arrangements
  • Customer relationship management; working with Sales Force / QForce system
  • Collection of data for preparation of monthly reports
  • Establish and maintain effective working relationships with co-workers, managers and members
  • Make dining and other reservations for patrons, and obtain tickets for events
  • Carry out unusual requests
  • Check emails and reply to all emails promptly
  • Answering phone calls
  • Follow up any pending requests
  • Organization of presentations and other events
  • Create PowerPoint presentations
  • Detailed attention to every request and keeping members informed
  • Working under pressure and meeting deadlines.
  • Provided high-quality concierge services for enhanced customer satisfaction.
  • Attained superior client trust by maintaining utmost confidentiality in all dealings.
  • Organized private events, resulted in memorable experiences for guests.
  • Fulfilled personal requests efficiently which led to increased client loyalty.
  • Sourced luxury goods globally, delivered unique experiences and items to customers.
  • Handled emergency situations calmly, provided solutions swiftly under pressure.

Coordinator at Baltic Control Bulgaria

Baltic Control Bulgaria
02.2019 - 10.2019
  • Execution of operational tasks related to the processing of orders for control of various types of goods for export / import
  • Making offers; communication and business correspondence with clients and partners
  • Tracking and coordination of all stages from the execution of the respective order to its finalization
  • Issuance of final certificates
  • Business correspondence, preparation of control orders, offers, etc
  • Coordination with other offices of the company in the country and abroad
  • Maintenance and updating of the database
  • Knowledge and follow the changes of the European regulations and international standards related to the activity of the company (standards for grain and oilseeds and other goods subject to import / export).

Medical Representative

A&D Pharma
07.2018 - 11.2018
  • Work with representatives from Sofia – support, solving daily issues; Making customer focused decisions
  • Establish and maintain effective working relationships with coworkers, managers and clients
  • Collection of data for preparation of weekly reports
  • Organization of presentations and other events related to the organization and conduct
  • – organizing trips, seminars, trainings.

Personal Assistant of Country Manager of FLP Bulgaria

FLP Bulgaria
Sofia
08.2001 - 07.2018
  • Work with representatives from across the country – support, solving daily issues; Making customer focused decisions
  • Establish and maintain effective working relationships with coworkers, managers and clients
  • Collection of data for preparation of monthly reports
  • Working with international offices - more than 150 countries - daily issues, solving International distributors cash receiving problems, tracking deadlines and compliance
  • Customer relationship management
  • Proposals resulted in facilitating the activities of the representatives from across the country - assistance with problem orders and their delivery, Returns
  • Organization of presentations and other events related to the organization and conduct
  • – organizing trips, seminars, trainings
  • Identify potential contractors on specific projects, negotiate with them
  • Prepare and supervise the preparation of offers, contracts, etc
  • Documents for engaging suppliers to perform marketing and advertising activities.; Ensuring timely delivery.

Trader & Office Manager

SIKANDER LTD
SOFIA
01.1997 - 07.2001
  • Trading with cigarettes abroad
  • Import and marketing of clothing on the Bulgarian market - "Pierre Cardin", "Cacharel"
  • Coordinate work flow through assignment of tasks and establishment of procedures.

Education

Diploma of Higher Education -

English Language School "Geo Milev"
Burgas, Bulgaria

Master of Science - Economic Geography -

Sofia University "St. Kliment Ohridski"
Sofia, Bulgaria

Second degree - International Economic Cooperation -

University of National And World Economy
Sofia, Bulgaria

Skills

  • Microsoft office proficiency
  • Project coordination
  • Recruitment and hiring
  • Employee onboarding
  • Contract negotiation
  • Process improvement
  • Health and safety compliance
  • Event planning
  • Task prioritizing
  • Travel coordination
  • Administration support
  • Excellent communication skills
  • Ability to work with others
  • Ability to handle multiple tasks within defined timelines and significant direction
  • Ability to remain focused about details
  • Budget management
  • Staff supervision
  • Office administration
  • Business correspondence
  • Meeting coordination
  • Resource allocation
  • Report writing
  • Regulatory compliance
  • HR procedures understanding
  • Supplier relationship management
  • Compliance knowledge
  • Risk assessment

Languages

Bulgarian
Native
English
Proficient (C2)
Russian
Upper intermediate
German
Beginner

Custom

  • Strong organization and planning skills. gained as PA responsible for organizing and promoting events, presentations etc.;
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients
  • Ability to work under pressure within strict timeliness;
  • Ability to establish very successful relationship with clients

Timeline

Office Manager

CBRE
09.2021 - Current

Elite Lifestyle Manager

Quintessentially
10.2019 - 09.2021

Coordinator at Baltic Control Bulgaria

Baltic Control Bulgaria
02.2019 - 10.2019

Medical Representative

A&D Pharma
07.2018 - 11.2018

Personal Assistant of Country Manager of FLP Bulgaria

FLP Bulgaria
08.2001 - 07.2018

Trader & Office Manager

SIKANDER LTD
01.1997 - 07.2001

Diploma of Higher Education -

English Language School "Geo Milev"

Master of Science - Economic Geography -

Sofia University "St. Kliment Ohridski"

Second degree - International Economic Cooperation -

University of National And World Economy

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Maria Vasileva