Maria Vapor
Eastleigh,United Kingdom
Summary
Licensed Real Estate Broker in the Philippines with over 6 years of experience. Renowned for strong negotiation skills and adept at managing diverse client personalities while securing contracts that align with client interests. Proven sales record, consistently recognised as 'Top Seller' through commitment to exceptional client service and post-sale support.
Overview
3
3
Languages
9
9
years of professional experience
Work history
Shop Manager
Jennings Bet
Eastleigh, Hampshire
2023.10 - 2025.02
- Maintained accurate records of all bets made, enabling effective management of shop funds.
- Handled cash transactions for customers, ensuring a smooth gambling experience.
- Processed swift payouts upon winning bets, enhancing customer satisfaction levels.
- Checked gaming machines daily before opening to ensure uninterrupted customer service during operating hours.
- Educated new customers on betting procedures, enhancing client understanding and engagement.
- Monitored on-going races and matches via live broadcasts and updated odds accordingly, maintaining current and accurate information for patrons.
Sales Manager
Robinsons Land Corporation
Cebu City
2023.01 - 2023.07
- Developed and executed strategies to expand business in new and existing markets. Partnered with talent acquisition to identify and recruit top sales talent, mentoring employees to achieve individual and team objectives.
- Sculpted a high-performing sales culture through regular motivation sessions and reward schemes.
- Increased sales by 20%
- Improved bottom-line results with meticulous budget control.
Sales Manager
Filinvest
Cebu City
2022.04 - 2023.01
- Managed team of 5 real estate agents, training and mentoring members while handling client negotiations and ensuring smooth transactions. Oversaw sales activities, set targets, and developed strategies to meet objectives.
- Achieved increased customer satisfaction by implementing innovative sales strategies. Increased sales by 20%
- Streamlined sales processes to enhance team productivity.
- Pioneered the implementation of CRM systems for improved data management and customer relations.
Senior Sales Consultant
ARTHALAND
Cebu City
2020.10 - 2022.04
- Specialised in selling condominium properties, advertised and presented product knowledge seminars, showcased properties to clients, and negotiated deals to ensure seamless transactions.
- Achieved targets consistently while working under tight deadlines.
- Established strong relationships with customers for improved retention rates.
- Increased sale by 10%
Sales Person
AVIDA Land Corporation
Cebu City
2018.10 - 2020.01
- Successfully negotiated contracts ensuring mutually beneficial terms for both parties involved.
- Showcased condominium properties through product knowledge seminars and targeted online promotions, networking, and mall events. Achieved top seller status for multiple consecutive periods.
- Implemented up-selling techniques, boosted revenue growth.
- Attended industry events and trade shows to network with potential clients and stay updated on the latest market trends.
Customer Representative
OPTUM Inc. (United Healthcare)
Cebu City
2017.01 - 2018.01
- Managed high call volume whilst maintaining exceptional standards of customer service.
- Improved customer satisfaction by addressing and resolving complaints rapidly.
- Provided real-time solutions to customers by responding to inquiries and issues, determining topics and types of support required, including requests concerning benefits, eligibility, and claims.
- Identified opportunities for upselling during routine client interactions; boosted sales figures accordingly.
Sales Admin
ANTEL Grand Village
Makati City
2016.01 - 2017.01
- Coordinated administrative support for the sales team, streamlined paperwork and scheduled appointments and showings.
- Performed daily administrative tasks to support operations.
- Completed assigned tasks on time despite challenging deadlines.
- Acquired and implemented new skills to enhance work processes.
Education
Bachelor of Science - Real Estate Management
University of San Carlos- Cebu City
Cebu Philippines 6 2012 - 4 2016
High School Diploma - Secondary School
School of Saint John The Baptist
Philippines06.2012
Skills
- Customer Relationship Management
- Sales and Marketing Strategy
- New Business Development
- Client management
- Cash management
- Negotiation
- Cold Calling
- Interpersonal communication
- Team Leadership
- Adapts under pressure
- Betting industry knowledge
- Business to Business
Language
English
Filipino
Visayan
Affiliations
- Running
- Hiking
- Vlogging
- Social Media Influencer
Accomplishments
Top Seller
Timeline
Shop Manager
Jennings Bet
2023.10 - 2025.02
Sales Manager
Robinsons Land Corporation
2023.01 - 2023.07
Sales Manager
Filinvest
2022.04 - 2023.01
Senior Sales Consultant
ARTHALAND
2020.10 - 2022.04
Sales Person
AVIDA Land Corporation
2018.10 - 2020.01
Customer Representative
OPTUM Inc. (United Healthcare)
2017.01 - 2018.01
Sales Admin
ANTEL Grand Village
2016.01 - 2017.01
Bachelor of Science - Real Estate Management
University of San Carlos- Cebu City
6 2012 - 4 2016
High School Diploma - Secondary School
School of Saint John The Baptist