Maria Tremblay
Bristol area
Summary
French Canadian translator and administrative professional with experience in technical and medical translation, content localisation, and client support. Motivated to learn and excel, with strong social and communication skills gained through two years of travelling and engaging with diverse cultures. Skilled in project management, editing, and delivering clear, culturally adapted communications. Experienced in customer service, team supervision, and proficient with Microsoft Office and specialised software. Adaptable and culturally sensitive, committed to accuracy and efficiency.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Content Editor - Translator
Likewize Support
Bristol
09.2024 - Current
- Translate in French Canadian and French European, edit, and review a wide range of technical documentation, including user manuals, support content, and internal materials.
- Localise and adapt technology-related articles to ensure linguistic accuracy, clarity, and relevance for target audiences.
- Handle direct translation requests from clients, maintaining high-quality standards under tight deadlines.
- Collaborate with cross-functional teams to ensure terminology consistency and content accuracy.
- Create internal documentation, guidelines, and process manuals to support knowledge sharing and onboarding.
- Provide training to team members on translation best practices, terminology management, and content tools.
Customer Experience Representative
Renaud-Bray Bookstore
Quebec
05.2024 - 07.2024
- Assisted customers in finding books, answering queries, and offering tailored reading recommendations.
- Operated tills efficiently, handling cash and card transactions with accuracy and professionalism.
- Organised and restocked store sections, ensuring shelves were tidy, well-labelled, and up to date.
- Used internal inventory software to check stock availability, manage book reservations, and process customer orders.
- Maintained in-depth knowledge of current titles and literary trends to support sales and customer engagement.
Freelance Translator
The Push for Better Foundation
Australia
08.2023 - 01.2024
- Translated website content from English to French (Canadian), including mental health resources and participation guidelines for a health challenge campaign.
- Localised communications such as email newsletters and mobile phone notifications for a Canadian French-speaking audience.
- Post-edited machine-translated French texts to ensure linguistic accuracy, natural flow, and cultural relevance.
- Maintained consistent tone and terminology across all materials in line with the organisation's mission and voice.
Administrative Technician/Receptionist
Pintupi Homelands Health Services
Remote First Nation Community, Australia
09.2023 - 12.2023
- Served as the first point of contact for patients at the community health clinic, managing front desk reception with cultural sensitivity and professionalism.
- Handled incoming phone calls to schedule, modify, or cancel medical appointments with accuracy and discretion.
- Coordinated patient travel logistics between the remote community and external hospitals, ensuring timely and efficient access to healthcare services.
- Maintained accurate patient records and appointment calendars in compliance with clinic protocols and confidentiality standards.
Administrative Technician
Quebec Health Insurance Minister
Quebec
03.2022 - 01.2023
- Processed reimbursement requests from insured individuals and healthcare professionals for medical services received outside of Quebec.
- Reviewed and assessed applications for various government-funded health programs, ensuring eligibility criteria were met.
- Verified documentation, managed case files, and ensured accurate data entry in accordance with provincial regulations.
- Provided clear and respectful communication to applicants regarding the status of their requests and required documentation.
- Maintained confidentiality and followed administrative procedures in a high-volume, detail-oriented environment.
Head Cashier and Evening Supervisor
Familiprix Pharmacy
Quebec
10.2020 - 07.2021
- Supervised pharmacy operations during evening shifts, ensuring staff coverage, cleanliness, and proper closing procedures.
- Managed and supported team members, resolving issues promptly to maintain smooth customer service and workflow.
- Operated the till, processed transactions, and handled customer queries with professionalism and efficiency.
- Assisted customers with product inquiries and special requests, delivering knowledgeable and friendly service.
- Organised and restocked pharmacy sections, ensuring shelves were tidy, labelled, and compliant with safety standards.
Education
Bachelor degree - Translation
Laval University
09.2019 - 05.2022
Arts and Science Minor - undefined
Montreal University
12.2018 - 12.2019
Skills
- Translation & Localisation
- Administrative Support
- Customer Service
- Teamwork & Supervision
- Organisation & Time Management
- Cultural Adaptability
- Tools & Software
Languages
French
Native
English
Fluent
Certification
Certified Translator since August 2023
Ordre des traducteurs, terminologues et interprètesagréés du Québec (OTTIAQ)
Affiliations
- Outdoor Enthusiast: Enjoy hiking, swimming, and camping; passionate about learning local flora and fauna.
- World Discovery: Avid traveller with a strong interest in different cultures, languages, and ways of life.
- Creative Pursuits: Passionate about writing and reading; always exploring new music and creative inspiration.
Timeline
Content Editor - Translator
Likewize Support
09.2024 - Current
Customer Experience Representative
Renaud-Bray Bookstore
05.2024 - 07.2024
Administrative Technician/Receptionist
Pintupi Homelands Health Services
09.2023 - 12.2023
Freelance Translator
The Push for Better Foundation
08.2023 - 01.2024
Administrative Technician
Quebec Health Insurance Minister
03.2022 - 01.2023
Head Cashier and Evening Supervisor
Familiprix Pharmacy
10.2020 - 07.2021
Bachelor degree - Translation
Laval University
09.2019 - 05.2022
Arts and Science Minor - undefined
Montreal University
12.2018 - 12.2019
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