Maria Toth
London,United Kingdom
Summary
Results-driven professional with a strong focus on timely communication and product expertise, consistently achieving accurate task completion. Skilled in workflow organization, problem-solving, and adapting to shifting priorities to enhance operational effectiveness. Committed to identifying improvement opportunities and providing dependable support in fast-paced settings.
Overview
11
11
years of professional experience
1
1
Certification
Work history
Head barista
Neighbourhood Organic
London, Camden
2025.03 - Current
- Maintained professional rapport with suppliers for the timely delivery of raw materials.
- Adhered strictly to health and safety regulations whilst performing tasks, maintaining a safe work environment at all times.
- Accommodated customer preferences, resulting in increased satisfaction ratings.
- Championed high hygiene standards within the café environment, promoting a healthy workplace.
STORE MANAGER
CAFFE NERO
COVENT GARDEN
2022.06 - 2025.01
- Cash management daily and weekly as well
- Run the store normally, ordering and waste management
- Stock handling and 8-14 staff rota preparing
- Hiring the new staff
- Work together, Areamanager - for the best KPI
- Collaborated with upper management in strategic planning, contributing valuable insights from ground-level operations.
- Follows and goes the extra mile for customers
- Ensure that we deliver the best customer service, that all brand standards are delivered throughout the shift to ensure complete customer satisfaction, completing all relevant checks, standards, food, and health and safety checks
- Ensuring that we deliver the best coffee experience to our customers
- Handle the administrative side of business as well – sales targets, stock management, cost control, and profit and loss accounts
BARISTA MAESTRO
COSTA COFFEE
LONDON
2017.07 - 2022.06
- Lead delivery of exceptional customer service by enforcing brand standards during shifts.
- Oversee completion of all food, health, and safety checks to guarantee compliance.
- Drive sales growth by training staff on optimal product promotion techniques.
- Manage administrative operations, including sales targets, stock management, cost control, and financial reporting.
- Ensure store opening and closing procedures comply strictly with company standards.
BARISTA SUPERVISOR
FRATELLI CAFE
LONDON, ST. PANCRAS INTERNATIONAL STATION
2016.08 - 2017.02
- Supervised shift by solving problems, addressing issues, and implementing corporate policy throughout daily operations
- Solved customer issues and answering questions about products and handle this in professional manner
- Implemented proactive sales techniques in order to boost profits and average sales
- Fulfill general supervisory duties including maintaining stock of supplies and taking care of customers and staff satisfaction
WAITRESS
CALIBRE INTERNATIONAL
LONDON, THE CAVENDISH HOTEL
2015.03 - 2016.08
- Provide excellent customer service by taking orders and deliver food/beverages in timely manner.
- Consistently adhered to quality expectations and standards.
- Perform consistent check-ins with patrons to ensure satisfaction and address complaints swiftly.
Education
Bachelor Degree (BSc) - Tourism and Hotel Management
Kodolanyi Janos University of Applied Sciences
High School Diploma - undefined
József Attila High School
Skills
- Timeliness
- Communication
- Product knowledge
- Organizing
- Problem-solving
- Adaptability
- Proactive
Certification
- Level 2 Food Hygiene and Safety for Catering
- Barista
- Dietetic master pastry chef / Dietetic confectioner
- General pastry chef / Confectioner
- Bartender and mixer
- Driving license: B1, B
Languages
Language: Hungarian – native
Native
English – fluent(both speaking and writing)
Fluent
Spanish
Beginner
CITIZENS
British and Hungarian
Affiliations
- Travelling and flowers
Timeline
Head barista
Neighbourhood Organic
2025.03 - Current
STORE MANAGER
CAFFE NERO
2022.06 - 2025.01
BARISTA MAESTRO
COSTA COFFEE
2017.07 - 2022.06
BARISTA SUPERVISOR
FRATELLI CAFE
2016.08 - 2017.02
WAITRESS
CALIBRE INTERNATIONAL
2015.03 - 2016.08
High School Diploma - undefined
József Attila High School
Bachelor Degree (BSc) - Tourism and Hotel Management
Kodolanyi Janos University of Applied Sciences