Summary
Overview
Work history
Skills
References
Certification
Accomplishments
Languages
Timeline
Generic

Maria Spiteri

Summary

Experienced and approachable professional with over 20 years in childcare, team leadership, and customer-facing roles. Former nursery manager with strong skills in staff supervision, service delivery, and problem-solving. Brings a confident, organised approach and a commitment to excellent customer experience in both care and retail environments.

Overview

40
40
years of professional experience
1
1
Certification

Work history

Contact Support Worker

Swan Family Centre
2022.12 - 2025.05

Short break between Dec 2023-Feb 2025

  • Supervise safe and structured contact sessions between children and non-resident parents, ensuring emotional well-being.
  • Apply safeguarding and confidentiality policies to protect vulnerable individuals.
  • Compile detailed, professional reports for social workers and legal teams, ensuring accuracy and compliance with care guidelines.
  • Provide a respectful and non-judgmental space for families, fostering a safe and supportive environment.

Nanny/Babysitter

Self-employed
2016.04 - 2025.01

Short break between Dec 2022 - Dec 2023

  • Responded appropriately to physical and emotional needs of the child, ensuring their comfort at all times.
  • Created and maintained welcoming, safe and tidy space to promote children's development.
  • Engaged children in stimulating learning-based activities and games.

Teachers Assistant

Pen y Bryn Primary School
2013.04 - 2016.01
  • Managed administrative tasks, aiding smooth running of the class.
  • Supported classroom teacher with behaviour management, promoting a positive learning environment.
  • Assisted in lesson planning for effective curriculum delivery.

Night Replenishment Staff

Tesco
Penarth
2013.07 - 2013.08
  • Stocked shelves regularly for easy access to products by customers.
  • Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.

Nursery Manager

Private Nursery
2007.12 - 2013.03
  • Continuously developed the nursery i.e. introduction of after school club.
  • Arranged & monitored activities involving external parties.
  • Regularly updated child records accurately reflecting current developmental stage and any special requirements.
  • Dealt calmly with emergency situations, ensuring overall safety of children and staff members.

Deputy Manager & Group Leader

Private Nursery
2003.01 - 2007.12
  • Organised fun-filled activities that foster social interaction amongst children.
  • Regularly updated child records accurately reflecting current developmental stage and any special requirements.
  • Managed parental concerns professionally whilst maintaining confidentiality of sensitive information.

Team Leader

Mother-care World Limited
2001.01 - 2003.01
  • Provided comprehensive onboarding training to reduce learning curve for new hires.
  • Coordinated daily tasks, ensuring smooth workflow within the team.
  • Led shifts and motivated team to drive sales.

Team Leader

Argos Limited
1997.01 - 2001.01
  • Fostered a high-performing environment to drive productivity and quality.
  • Improved customer satisfaction through close collaboration with the team.
  • Coordinated daily tasks, ensuring smooth workflow within the team.

Owner/Leader

Rumney Playgroup
1986.01 - 1996.01
  • Responsible for running & developing the playgroup with an average of 30 children with ages ranged 2 to 4
  • Created engaging play scenarios to encourage imaginative thinking amongst children.

Relief Nursery Nurse

South Glamorgan Council
1985.01 - 1986.01
  • Covered absent staff for both nursery & primary schools, when needed.

Nanny/Housekeeper

Dr. Hasan
1985.01 - 1985.12
  • Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
  • Supervised children's play at home and in external settings, ensuring their physical safety at all times.
  • Sparked creativity and imagination by helping children discover new things through play.

Skills

  • Strong Interpersonal and Communication Skills
  • Team Leadership & Supervision
  • Report Writing & Administration
  • Behavioural Management
  • Conflict Resolution
  • Adherence to High Customer Service Standards
  • Emotional & Physical Child Support

References

References available upon request.

Certification

  • Enhanced DBS Certificate - 2025
  • NVQ Level 4 in Nursery Management - 2008
  • Special Educational Needs Training - 2008
  • First Aid for Nursery Staff - 2006
  • Child Protection Training - 2005
  • Capital Fire Safety Training - 2004
  • N.N.E.D - 1984
  • Food Hygiene

Accomplishments

  • Developing from a nursery assistant to a nursery manager.
  • Obtained an NVQ in Nursery Management.
  • Instrumental in introduction of after school club.
  • Organised and arranged multiple fundraising events for 'Dreams & Wishes' childrens charity.

Languages

English
Native
Greek
Native

Timeline

Contact Support Worker

Swan Family Centre
2022.12 - 2025.05

Nanny/Babysitter

Self-employed
2016.04 - 2025.01

Night Replenishment Staff

Tesco
2013.07 - 2013.08

Teachers Assistant

Pen y Bryn Primary School
2013.04 - 2016.01

Nursery Manager

Private Nursery
2007.12 - 2013.03

Deputy Manager & Group Leader

Private Nursery
2003.01 - 2007.12

Team Leader

Mother-care World Limited
2001.01 - 2003.01

Team Leader

Argos Limited
1997.01 - 2001.01

Owner/Leader

Rumney Playgroup
1986.01 - 1996.01

Relief Nursery Nurse

South Glamorgan Council
1985.01 - 1986.01

Nanny/Housekeeper

Dr. Hasan
1985.01 - 1985.12
Maria Spiteri