Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Maria Soares

Brentwood,Essex

Summary

I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas.

Always available to learn new skills.




Overview

13
13
years of professional experience
3
3
years of post-secondary education

Work history

Warehouse packer

Mcgrocer
Brentwood, Essex
09.2023 - Current
  • Understood and adhered to health and safety policies and procedures to minimise injury.
  • Consistently met packing standards and targets outlined by Warehouse and Dispatch management.
  • Maintained clean and orderly stock areas, reporting any concerns to Shift Leader.
  • Confidently employed software including Microsoft Word and Excel to receive and record daily activities.
  • Prepared packaged products for dispatch.

Office cleaner

PCMS
Breentwood, essex
08.2019 - Current
  • Ensured toilets and bathroom areas were maintained to exceptional standards of hygiene and cleanliness.
  • Applied decontamination and infection control measures to reduce risk of disease transmission.
  • Worked quickly to complete cleaning within allotted timeframes.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Monitored cleaning supplies and ordered more when necessary.
  • Correctly used colour-coded equipment.
  • Reported breakages to supervisor.
  • Followed health and safety guidelines to properly dispose of waste and toxic materials.
  • Ensured cleaning materials and equipment were fit for purpose through testing and quality inspections.

Cleaner supervisor

Integra Ltd
Romford, Havering
10.2021 - 11.2022
  • Delivered constructive feedback to improve cleaning staff performance.
  • Maintained strict health and safety compliance through diligent inspections, mitigating potential risks.
  • Liaised with clients to provide quotes and determine cleaning needs.
  • Trained staff to deliver high-quality cleaning services and boost customer satisfaction.
  • Minimised wastage by promoting appropriate use of equipment and materials.
  • Monitored weekly cleaning supply usage, promptly placing refill orders to minimise delays to services.
  • Reported on accidents and investigated incidents to protect staff safety.
  • Inspected cleaning quality to achieve pristine standards.
  • Scheduled work shifts to meet cleaning needs and staffing requirements.

Restaurant waiter

Nandos
Barking, Barking and Dagenham
04.2021 - 06.2022
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
  • Shared product knowledge to make targeted recommendations, upsell products and boost transaction value.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.

Beach Restaurant

Espinhp Beach
Espinho , Portugal
05.2013 - 09.2013
  • Worked with vendors to set delivery schedules and achieve cost-effective supply replenishment.
  • Observed health and hygiene standards to minimise food contamination.
  • Cleared tables to remove dirty utensils and leftover food items.
  • Took orders and portioned food for delivery to client tables.

Sales assistant

Sport Direct
Carvalhos , Portugal
04.2011 - 12.2011
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Maintained impeccably high standards store presentation and hygiene through cleaning.

Education

A-Levels - Comercial Tecniques

Agrupamento de Escolas Júlio Dinis
Grijo
01.2010 - 12.2012

NVQ Level 1 - Travel and Tourism

Newham College
London

NVQ Level 1 - English

Barking and Dagenham College
Romford
10.2023 - 12.2023

Skills

  • Warehouse environment safety
  • Labelling and boxing
  • Order picking and processing
  • Wrapping and boxing
  • Attention to detail
  • Health and safety
  • Quality checking
  • Packing and labelling

Languages

English
Fluent
Portuguese
Native

Timeline

NVQ Level 1 - English

Barking and Dagenham College
10.2023 - 12.2023

Warehouse packer

Mcgrocer
09.2023 - Current

Cleaner supervisor

Integra Ltd
10.2021 - 11.2022

Restaurant waiter

Nandos
04.2021 - 06.2022

Office cleaner

PCMS
08.2019 - Current

Beach Restaurant

Espinhp Beach
05.2013 - 09.2013

Sales assistant

Sport Direct
04.2011 - 12.2011

A-Levels - Comercial Tecniques

Agrupamento de Escolas Júlio Dinis
01.2010 - 12.2012

NVQ Level 1 - Travel and Tourism

Newham College

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Maria Soares