Maria Sandu

• Welcomed guests with warm hospitality, managing reservations and ensuring seamless front-of-house operations.
• Handled phone inquiries, coordinated table assignments, and assisted with special customer requests.
• Supported the team by facilitating smooth communication between guests and staff in a high-paced environment.

• Welcomed guests with warm hospitality, managing reservations and ensuring seamless front-of-house operations.
• Handled phone inquiries, coordinated table assignments, and assisted with special customer requests.
• Supported the team by facilitating smooth communication between guests and staff in a high-paced environment.

• Supported waitstaff in a fast-paced environment, reducing wait times by 25%.
• Handled cash and credit card transactions accurately, minimizing errors by 30%.
• Communicated effectively with kitchen staff, resulting in a 20% decrease in food order errors.
• Assisted in operational efficiency, leading to a 10% improvement in table turnover rate.

Implemented new service strategies that increased customer satisfaction scores by 20%, emphasizing personalized guest interactions and proactive service.

- Acted as the main liaison between the kitchen and dining area, optimizing food delivery times and minimizing service disruptions.

• Assisted lead servers in a fine dining setting, ensuring prompt delivery of food and beverages, leading to a 10% improvement in service efficiency.

• Maintained exceptional cleanliness and organization of dining areas by efficiently clearing and resetting tables, enhancing overall guest satisfaction.

• Worked collaboratively with the kitchen staff to coordinate timely food service and accommodate special dietary requests.

• Engaged with guests to ensure a welcoming atmosphere, contributing to positive reviews and repeat business.

• Managed multiple tasks effectively in a fast-paced environment, consistently meeting the demands of busy shifts.

- Assisted bartenders by promptly delivering drinks to guests, ensuring accuracy and efficiency in service.

- Verified drink orders against customer requests to maintain high service standards and minimize errors.

- Maintained cleanliness of the bar area by collecting and organizing glassware, contributing to a tidy and professional environment.

- Supported servers by relaying customer feedback and special requests to bartenders, enhancing the overall guest experience.

- Managed multiple drink orders during peak hours, demonstrating strong time management and organizational skills.

• Delivered beverages to guests with speed and accuracy, contributing to a 10% increase in table turnover rates.

• Worked closely with bartenders to ensure precise order preparation, reducing delivery errors and enhancing customer satisfaction.

• Maintained an organized and clean service area by efficiently collecting and organizing glassware, supporting a professional atmosphere.

• Assisted in inventory management by restocking supplies and monitoring stock levels, ensuring seamless service during busy shifts.