Maria Roberts

• I have worked inn the Birmingham branch as Customer relations manager, Sales manager and logistics manager, I then had the opportunity to open the store in Sheffield, and after 3 years moved to the distribution centre in Armthorpe, where I was part of a team that moved the DC from almost bottom of the world to now 2nd. through,
• Reduced overhead costs through efficient resource allocation and budget management.
• Liaised with stakeholders for transparent communication and better decision making.
• Led teams to achieve business objectives on time and within budget constraints.
• Encouraged innovative thinking in the team, fostered an environment of growth and development.
• Fostered a culture of continuous learning, improved workforce competency levels.
• Applied lean principles to operations management, reduced waste significantly.
• Improved operational efficiency by streamlining processes and implementing strategic plans.
• Created a collaborative work environment for positive team dynamics.
• Devised operational policies for regulatory compliance and best practices adherence.
• Managed inventory efficiently to minimise stockouts and overstock situations.
• Directed safety protocols implementation, created safer workplace conditions.
• Analysed performance metrics, identified areas for improvement in operations management.

Managing the M6 corridor for the One Stop Tesco express conversions.

In short I would over see the physical construction alterations, organise and implement the entire store fit out, while training the staff that had Tupe'd over. Once open, I would mentor the new site manager while working on the next store opening.

• Led cross-functional teams to achieve project goals on time.
• Streamlined processes through introduction of new technologies on-site.
• Collaborated with architects and engineers to ensure design vision accuracy.
• Handled procurement of materials for optimal resource utilisation.
• Ensured effective resource allocation with meticulous project scheduling.
• Managed budgets diligently, controlled unnecessary expenditure on projects.

Worked through the Co-op's Trainee management scheme

• Developed innovative sales strategies, resulting in increased brand visibility.
• Handled cash desk operations diligently ensuring no discrepancies at end of day tally.
• Implemented loss prevention strategies, reducing instances of theft within the shop floor.
• Managed shift schedules efficiently, ensuring smooth daily operations even during peak hours.
• Coordinated promotional events to boost store's revenue streams.
• Upheld company policies at all times whilst dealing with staff or customers' issues.
• Played crucial role in annual audits, ensured compliance with financial regulations.
• Improved store operations by implementing effective inventory management techniques.
• Conducted risk assessments for improved health and safety protocols.
• Fostered team spirit by conducting regular staff training and development programmes.
• Ensured adherence to legal standards by maintaining accurate records and documentation of transactions.
• Assisted in recruitment process to bring in dynamic talent into the workforce.