Maria Regan
London
Summary
Customer-focused professional with background in retail sales. Driven and ready to excel in retail sales and merchandising. Possess strong organisational skills and ability to build rapport with customers. Aim to enhance product visibility and drive sales through strategic merchandising techniques. Enjoys working in fast-paced, competitive environments to deliver sales targets and enhance customer satisfaction.
Overview
35
35
years of professional experience
Work History
Supervisor
LK Bennett
London, Enfield
01.2019 - Current
- Managed daily operations to increase productivity.
- Representing a luxury brand, maintaining a high standard level of service to clients.
- Consistently multi selling to match clients needs and desires.
- Merchandising the shop floor on a regular basis.
- Motivating, training, leading and supporting a team of 4 to drive in sales. which met daily, weekly and monthly targets.
- Building rapport with customers to ensure repeat business.
- Manage and motivate teams to increase sales.
- Keeping track of stock and ordering.
- Organise sales promotions and in-store events.
Shop Owner
I Am Boutique
London, Enfield
06.2014 - 12.2018
- Managed cash handling procedures for secure financial transactions within the shop.
- Attend fashion events to keep up to date with the latest trends.
- Payroll.
- Cashing up.
- Providing a unique, tailored service to every customer.
- Training staff and motivating them to meet sales targets.
Sales manager
Jami Clothing
London, London
01.2000 - 05.2014
- Manage and motivate teams to increase sales.
- oversee recruitment and training of staff.
- Keeping track of stock and ordering.
- Organising sales promotions.
- Dealing with queries, complaints and feedback from customers.
- Stock checking and organising deliveries.
Sales Assistant - Wholesale
Overdrive Showroom
Walthamstow, Waltham Forest
02.1995 - 12.1999
- Wholesaled a sportswear manufacturing's stock to multiple retail outlets.
- Managing, training and motivating staff.
- Stock check.
- Cashing up.
- Merchandising.
Retail Assistant
Marks and Spencer
London, Enfield
01.1990 - 01.1995
- Assisted in stock replenishment to maintain store appearance.
- Ensured visual merchandising standards with regular display updates.
- Assisted customers in fitting rooms by suggesting suitable alternatives or additional items for purchase.
- Built rapport with new and existing customers.
- Stock checking.
Education
O Level - Commerce
Aylward School
LondonO Level - English
Aylward
LondonO Level - Maths
Aylward
LondonO Level - Psychology
Aylward
LondonO Level - Science
Aylward
LondonO Level - Sociology
Aylward
LondonSkills
- Retail sales target boosting
- Training and Development
- Organisational development
- Time-management
- Persuasive communication
- Customer service excellence
- Customer relationship building
Affiliations
- Walking
- Cooking
- Socialising with friends and family
- Theatre
References
References available upon request.
Timeline
Supervisor
LK Bennett
01.2019 - Current
Shop Owner
I Am Boutique
06.2014 - 12.2018
Sales manager
Jami Clothing
01.2000 - 05.2014
Sales Assistant - Wholesale
Overdrive Showroom
02.1995 - 12.1999
Retail Assistant
Marks and Spencer
01.1990 - 01.1995
O Level - Commerce
Aylward School
O Level - English
Aylward
O Level - Maths
Aylward
O Level - Psychology
Aylward
O Level - Science
Aylward
O Level - Sociology
Aylward
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